FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 3791297 · Received May 5, 2014

Report

Report Number
3004209178-2014-84249
Event Type
Malfunction
Date Received
May 5, 2014
Date of Event
April 13, 2014
Report Date
April 15, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MO
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED HAVING ISSUES WITH THE INSULIN PUMP. HE STATED THAT THE BLOOD GLUCOSE READING WAS DIFFERENT FROM THE SENSOR READING, AND SHE HAD TREATED ACCORDING TO SENSOR, BUT HER GLUCOSE LEVEL WENT UP. THE BLOOD GLUCOSE READING AT TIME OF CALL WAS 60MG/D. WHILE SPEAKING TO THE DOCTOR'S NURSE SHE STATED THAT THE CUSTOMER WAS GETTING TOO MUCH INSULIN, AND THE DOCTOR HAS CHANGED HIS BASAL RATES, BUT HE STILL WAS GETTING LOWS. THEN THE CUSTOMER SUSPENDED THE USE OF THE DEVICE AND HIS GLUCOSE LEVEL WAS 404MG/DL. TROUBLESHOOTING WAS NOT PERFORMED AS CUSTOMER BELIEVES THAT THE BASAL RATES NEED TO BE ADJUSTED. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
269154 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-551NAS

Patients

Seq Age Sex Outcome Treatment
1 57 YR