FDA Adverse Event Malfunction Summary report: N

G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 3790962 · Received May 5, 2014

Report

Report Number
3004753838-2014-05548
Event Type
Malfunction
Date Received
May 5, 2014
Date of Event
August 20, 2013
Report Date
August 30, 2013
Manufacturer
DEXCOM, INC.
Product Code
MDS
PMA / PMN Number
P120005
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

PATIENT'S MOTHER CONTACTED DEXCOM TECHNICAL SUPPORT ON (B)(6) 2013 AND CLAIMED THAT ON (B)(6) 2013 PATIENT'S SENSOR ADHESION PATCH WAS FAILING. PATIENT'S MOTHER STATED THAT PATIENT USED TEGADERM TO ASSIST IN SENSOR PATCH ADHESION. PATIENT'S MOTHER STATED THAT PATIENT BEGAN TO EXPERIENCE ITCHING AT PATCH ADHESION SITE WHERE TEGADERM HAD BEEN USED. UPON ADHESION PATCH REMOVAL, PATIENT FOUND RASH AND REDNESS. PATIENT'S MOTHER STATED THAT SHE SUSPECTS RASH WILL CAUSE SCARRING. PATIENT'S MOTHER STATED THAT THE REACTION WAS CAUSED BY THE TEGADERM, AND NOT BY THE DEXCOM DEVICE. NO MEDICAL INTERVENTION WAS NECESSARY. AT THE TIME OF THE CALL, PATIENT'S MOTHER REPORTED THAT PATIENT WAS HEALING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
267579 G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM MDS, PRODUCT CODE: MDS MDS DEXCOM, INC. 9500-27 5073053

Patients

Seq Age Sex Outcome Treatment
1 9 YR Other