FDA Adverse Event Malfunction Summary report: N

NEPTUNE 2 ROVER ULTRA (120V)

MDR report key: 3790606 · Received May 5, 2014

Report

Report Number
0001811755-2014-01612
Event Type
Malfunction
Date Received
May 5, 2014
Date of Event
April 9, 2014
Report Date
April 9, 2014
Manufacturer
STRYKER INSTRUMENTS-KALAMAZOO
Product Code
JCX
PMA / PMN Number
K132671
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE FIELD SERVICE TECHNICIAN WAS ABLE TO CONFIRM THE REPORTED EVENT. HE FOUND THAT THE POWER CORD HAD EXPOSED WIRES. THE ROOT CAUSE WAS DETERMINED TO BE DUE TO THE POWER CORD. THE POWER CORD¿S INSULATION CAN BREAK DOWN EXPOSING THE BARE COPPER WIRES DUE TO BEING EXPOSED TO ROUGH SURFACES, SHARP EDGES, OR CORNERS. THE DEVICE WAS REPAIRED AT THE CUSTOMER SITE.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE NEPTUNE 2 ROVER ULTRA (120V) HAD BARE WIRES SHOWING THROUGH THE INSULATION OF THE POWER CORD DURING REPAIR BY A STRYKER FIELD SERVICE TECHNICIAN. THERE WAS NO PATIENT INVOLVEMENT AND NO ADVERSE CONSEQUENCES ASSOCIATED WITH THE DEVICE.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE NEPTUNE 2 ROVER ULTRA (120V) HAD BARE WIRES SHOWING THROUGH THE INSULATION OF THE POWER CORD DURING REPAIR BY A STRYKER FIELD SERVICE TECHNICIAN. THERE WAS NO PATIENT INVOLVEMENT AND NO ADVERSE CONSEQUENCES ASSOCIATED WITH THE DEVICE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
269333 NEPTUNE 2 ROVER ULTRA (120V) APPARATUS, SUCTION, WARD USE, PORTABLE, AC-POWERED JCX STRYKER INSTRUMENTS-KALAMAZOO

Patients

Seq Age Sex Outcome Treatment
1