FDA Adverse Event Other Summary report: N

M-LNC-10

MDR report key: 3787202 · Received April 18, 2014

Report

Report Number
2031172-2014-00041
Event Type
Other
Date Received
April 18, 2014
Date of Event
January 28, 2014
Report Date
January 28, 2014
Manufacturer
MASIMO CORPORATION
Product Code
DQA
PMA / PMN Number
K111888
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THE PRODUCT WAS DISPOSED OF BY THE CUSTOMER AND COULD NOT BE RETURNED FOR EVAL TO THE MFR. INFO WAS MADE AVAILABLE TO MASIMO BY THE USER FACILITY THAT THE PT WAS ADMINISTERED BISEPTINE TO DISINFECT THE SKIN AND BIAFINE CREAM, A SKIN MOISTURIZER. THE PT WAS OBSERVED BY THE CUSTOMER ON (B)(6) 2014 AND THE CUSTOMER REPORTED THAT THE PT WAS "OKAY." ADD'L EVENT DETAILS WERE OBTAINED AND IT HAS BEEN NOTED THAT THE CUSTOMER USED COHEBAN WRAP TO ADHERE THE SENSOR TO THE PT. A PRODUCT LABELING REVIEW WAS CONDUCTED, PER THE DIRECTIONS FOR USE, "DO NOT USE TAPE TO SECURE THE SENSOR TO THE SITE: THIS CAN RESTRICT BLOOD FLOW AND CAUSE INACCURATE READINGS. USE OF ADD'L TAPE CAN CAUSE SKIN DAMAGE, AND/OR PRESSURE NECROSIS OR DAMAGE THE SENSOR." THE USER WAS DIRECTLY CONTACTED BY MASIMO AND WAS PROVIDED APPROPRIATE INSTRUCTION AND CLARIFICATION TO AUGMENT THE TRAINING THEY HAD ALREADY RECEIVED AND TO CONFIRM PROPER USE OF THE SENSOR WAS CLEARLY UNDERSTOOD.

Description of Event or Problem · 1

IT WAS INITIALLY REPORTED THAT THE CUSTOMER WAS "HAVING A BIG SAFETY ISSUE WITH SPO2 SENSORS." IT WAS LATER REPORTED THAT THE ISSUE WAS RELATED TO PT EDEMA IN THE NEONATOLOGY DEPARTMENT. A MASIMO CLINICAL SPECIALIST WENT TO THE CUSTOMER'S SITE ON (B)(4) 2014. THE STAFF'S AVAILABILITY WAS LIMITED, BUT THE CLINICAL SPECIALIST WAS ABLE TO PROVIDE ADD'L EDUCATION ON POSITIONING THE SENSOR. ADD'L MEETINGS WITH THE STAFF WERE REQUESTED ON (B)(4) 2014, BOTH OF WHICH WERE CANCELLED BY THE CUSTOMER AFTER THE CLINICAL SPECIALIST ARRIVED ON SITE. THE CHIEF OF NURSING TOLD THE CLINICAL SPECIALIST THERE WERE NO FURTHER INCIDENTS SINCE THE INITIAL VISIT ON (B)(4) 2014. THE CUSTOMER COMMUNICATED THAT THE EDEMA THEY OBSERVED WAS THE RESULT OF THEIR USE OF COBAN TAPE ON THE SENSOR. ON (B)(4) 2014, THE CLINICAL SPECIALIST WAS ABLE TO SECURE A MEETING WITH THE HOSP STAFF. AT THIS TIME, ADD'L EDUCATION PERTAINING TO DIRECTIONS FOR USE WAS ADMINISTERED TO THE NEONATOLOGY NURSING STAFF.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
238394 M-LNC-10 DQA MASIMO CORPORATION M-LNC-10

Patients

Seq Age Sex Outcome Treatment
1 1 MO Other