FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 800 PRO SYNCHRON® SYSTEM

MDR report key: 3781678 · Received April 30, 2014

Report

Report Number
2050012-2014-00232
Event Type
Malfunction
Date Received
April 30, 2014
Date of Event
April 7, 2014
Report Date
April 7, 2014
Manufacturer
BECKMAN COULTER
Product Code
JJE
PMA / PMN Number
K042291
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A BEC FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO ASSESS THE INSTRUMENT. THE FSE REPLACED THE ISE DRAIN WASTE VALVE. THERE WERE NO FURTHER REPORTS OF DRAIN OVERFLOW OR OF ERRONEOUS NA, CL, AND CALCIUM RESULTS.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE LABORATORY INFORMATION SYSTEM FLAGGED RESULTS FOR SODIUM (NA), CHLORIDE (CL), AND/OR CALCIUM (CA) FOR TEN PATIENTS AS ERRONEOUS ON A UNICEL DXC 800 PRO SYNCHRON SYSTEM. WHILE TROUBLESHOOTING THE INSTRUMENT WITH BECKMAN COULTER (BEC) HOTLINE SUPPORT, THE CUSTOMER REPORTED AN OVERFLOW FROM THE ISE DRAIN. THE LEAK WAS CONTAINED TO THE INSTRUMENT. THE CUSTOMER WORE GLOVES, GOWN, AND EYE PROTECTION WHILE OPERATING THE INSTRUMENT. THERE WAS NO REPORT OF DIRECT CONTACT WITH THE LEAK OR OF INJURY AS A RESULT OF THE LEAK. ERRONEOUS RESULTS WERE RELEASED FROM THE LABORATORY. PATIENT SAMPLES WERE LATER RERUN AND AMENDED RESULTS WERE REPORTED TO THE PHYSICIAN. THE WAS NO IMPACT TO PATIENT TREATMENT OR REPORT OF INJURY OR DEATH AS A RESULT OF THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
259844 UNICEL® DXC 800 PRO SYNCHRON® SYSTEM ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1