FDA Adverse Event Malfunction Summary report: N

ADVIA CENTAUR TSH3-ULTRA (TSH3-UL)

MDR report key: 3781357 · Received April 30, 2014

Report

Report Number
1219913-2014-00120
Event Type
Malfunction
Date Received
April 30, 2014
Date of Event
April 1, 2014
Report Date
April 3, 2014
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS, INC.
Product Code
JLW
PMA / PMN Number
K083844
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NJ, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A SIEMENS' CUSTOMER SERVICE ENGINEER (CSE) WENT ON SITE FOR SYSTEM INSPECTION. THE CSE FOUND PUDDLING UNDER PORT THREE OF THE ASPIRATE WASH MANIFOLD. THE WASH MANIFOLD WAS REPLACED. THE REAGENT PROBES WERE CALIBRATED. THE CSE CLEANED AROUND ALL PORTS AT THE INCUBATION RING. THESE WERE DIRTY. IT WAS OBSERVED THAT THE CUSTOMER WAS NOT PERFORMING PROPER MAINTENANCE ON THE UNIT SINCE (B)(6). NO OTHER ISSUES WERE IDENTIFIED. NO CONCLUSION CAN BE DRAWN. THE CAUSE FOR THE DISCORDANT ADVIA CENTAUR TSH3-ULTRA RESULT IS UNKNOWN. THE INSTRUMENT IS PERFORMING WITHIN SPECIFICATION. NO FURTHER EVALUATION OF THE DEVICE IS REQUIRED. INSTRUMENT INFORMATION: BRAND NAME: ADVIA CENTAUR: COMMON DEVICE NAME: IMMUNOASSAY ANALYZER, MODEL #: ADVIA CENTAUR, SERIAL NUMBER (B)(4), 510(K): K041133.

Description of Event or Problem · 1

DISCORDANT ADVIA CENTAUR TSH3-ULTRA RESULTS WERE OBTAINED FOR SAMPLES FROM THE SAME PATIENT. THE FIRST RESULT WAS DISCORDANT WITH THE SECOND SAMPLE RESULT WHICH WAS HIGHER. THE SECOND SAMPLE WAS TESTED ON A DIFFERENT DAY. REPEAT TESTING WAS PERFORMED ON THE SECOND SAMPLE. THERE WAS NOT ENOUGH SAMPLE VOLUME TO CONFIRM THE RESULT OF THE FIRST SAMPLE. THE PHYSICIAN QUESTIONED THE RESULTS. IT IS UNKNOWN WHICH IS THE EXPECTED RESULT. PATIENT TREATMENT WAS NOT PRESCRIBED OR ALTERED. THERE WAS NO REPORT OF ADVERSE HEALTH CONSEQUENCES DUE TO THE DISCORDANT TSH3-ULTRA RESULT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
258801 ADVIA CENTAUR TSH3-ULTRA (TSH3-UL) TSH3-UL IMMUNOASSAY JLW SIEMENS HEALTHCARE DIAGNOSTICS, INC. N/A 272

Patients

Seq Age Sex Outcome Treatment
1