FDA Adverse Event Malfunction Summary report: N

COULTER® LH 750 HEMATOLOGY ANALYZER

MDR report key: 3780943 · Received April 30, 2014

Report

Report Number
1061932-2014-00950
Event Type
Malfunction
Date Received
April 30, 2014
Date of Event
April 1, 2014
Report Date
April 1, 2014
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K011342
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A FIELD SERVICE ENGINEER (FSE) WAS NOT DISPATCHED. THE FSE WAS ABLE TO TROUBLESHOOT THE LEAK WITH THE CUSTOMER OVER THE PHONE. THE CUSTOMER FOUND THAT THERE WAS SALTY BUILDUP CLOGGING THE RETIC SEGMENT VALVE CVL87/127 AND WAS CAUSING THE LINES TO BECOME DISCONNECTED FROM THE MIXING CHAMBERS. THE FSE INSTRUCTED THE CUSTOMER TO CLEAR THE SHEAR VALVE BY CLEANING AND PRIMING THE VALVE. THE CUSTOMER CLEARED THE CLOGGED VALVE AND THE INSTRUMENT RAN WITHOUT ANY LEAKS. (B)(4). CUSTOMER RESOLVED THE ISSUE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED A LEAK AT THE DIFFERENTIAL MIXING CHAMBER OF THE LH750 INSTRUMENT. THE INSTRUMENT WAS FAILING RETIC CONTROLS WHEN THE LEAK WAS NOTICED. THE VOLUME OF THE LEAK WAS NOT SPECIFIED AND WAS NOT CONTAINED WITHIN THE INSTRUMENT. THERE WAS NO BIOHAZARD EXPOSURE TO OPEN WOUNDS OR MUCOUS MEMBRANES. NO ERRONEOUS PATIENT RESULTS WERE GENERATED IN CONNECTION WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
259994 COULTER® LH 750 HEMATOLOGY ANALYZER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1