FDA Adverse Event Malfunction Summary report: N

ONETOUCHPING GLUCOSEMGMTSYSTEM

MDR report key: 3771821 · Received April 24, 2014

Report

Report Number
2531779-2014-11300
Event Type
Malfunction
Date Received
April 24, 2014
Report Date
April 10, 2014
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). DEVICE EVALUATION: ADDITIONAL INFORMATION WAS OBTAINED BY PRODUCT ANALYSIS ON (B)(4). 2014 WITH THE FOLLOWING FINDINGS: UNRELATED TO THE COMPLAINT, A CRACK WAS FOUND IN THE BATTERY COMPARTMENT BETWEEN THE BATTERY CAP AND THE CASE SEAL.

Additional Manufacturer Narrative · 1

THE PUMP HAS BEEN RETURNED TO ANIMAS BUT EVALUATION HAS NOT YET BEEN COMPLETED. WHEN EVALUATION IS COMPLETE A SUPPLEMENTAL REPORT WILL BE FILED. NO CONCLUSION CAN BE MADE AT THIS TIME.

Additional Manufacturer Narrative · 1

(B)(4). DEVICE EVALUATION: THE PUMP HAS BEEN RETURNED AND EVALUATED BY PRODUCT ANALYSIS ON (B)(4) 2014 WITH THE FOLLOWING FINDINGS: THE KEYPAD WAS OBSERVED TO BE TORN AND MOST OF THE KEYPAD WAS MISSING. ALL OF THE KEYPAD BUTTONS WERE UNRESPONSIVE TO TESTING. THE KEYPAD COVER WAS REMOVED AND THE KEYPAD FLEX WAS FOUND TO BE DETACHED AND WAS DAMAGED. UNRELATED TO THE COMPLAINT, EVALUATION REVEALED THAT THE DISPLAY WAS DIM AND DISCOLORED.

Description of Event or Problem · 1

ON (B)(6) 2014, THE REPORTER CONTACTED ANIMAS, ALLEGING A BUTTON/KEYPAD (DAMAGE PRIOR TO TACTILE CHANGE) ISSUE. THE REPORTER STATED THAT THE KEYPAD WAS PEELING AND THAT THE UP, DOWN AND OK BUTTONS THEN BECAME UNDER RESPONSIVE. REPORTEDLY, THERE WAS NO MOISTURE OR CORROSION IN THE PUMP. THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
249880 ONETOUCHPING GLUCOSEMGMTSYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION

Patients

Seq Age Sex Outcome Treatment
1 31 YR