FDA Adverse Event Malfunction Summary report: N

G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 3771346 · Received April 24, 2014

Report

Report Number
3004753838-2014-09043
Event Type
Malfunction
Date Received
April 24, 2014
Date of Event
March 30, 2014
Report Date
March 30, 2014
Manufacturer
DEXCOM, INC.
Product Code
MDS
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

PATIENT CONTACTED DEXCOM TECHNICAL SUPPORT ON (B)(6) 2014 AND CLAIMED THAT ON (B)(6) 2014 PATIENT EXPERIENCED A HARDWARE FAILURE. DEXCOM TECHNICAL SUPPORT ADVISED PATIENT TO RESTART DEVICE ON (B)(6) 2014. DEXCOM HAS ISSUED AN RGA FOR PATIENT TO RETURN THEIR DEVICE TO BE INVESTIGATED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
249128 G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM MDS, PRODUCT CODE: MDS MDS DEXCOM, INC. MT22460 5105232

Patients

Seq Age Sex Outcome Treatment
1 51 YR Other