FDA Adverse Event
Malfunction
Summary report: N
G4 PLATINUM CONTINUOUS GLUCOSE MONOTORING SYTEM
MDR report key: 3770824
·
Received April 24, 2014
Report
- Report Number
- 3004753838-2014-05480
- Event Type
- Malfunction
- Date Received
- April 24, 2014
- Report Date
- March 29, 2014
- Manufacturer
- DEXCOM, INC
- Product Code
- MDS
- PMA / PMN Number
- P120005
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Occupation
- OTHER
Narratives
Description of Event or Problem · 1
PATIENT CONTACTED DEXCOM TECHNICAL SUPPORT ON (B)(6) 2014 TO REPORT THAT PATIENT HAD A BROKEN SENSOR WIRE AND A BROKEN CASE. PATIENT DID NOT SPECIFY WHEN THIS EVENT OCCURRED. DEXCOM TECHNICAL SUPPORT MADE SEVERAL ATTEMPTS TO FOLLOW UP ON THIS INCIDENT WITH THE PATIENT, BUT PATIENT NEVER RESPONDED. NO MEDICAL INTERVENTION WAS REQUIRED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 248435 | G4 PLATINUM CONTINUOUS GLUCOSE MONOTORING SYTEM | MDS | MDS | DEXCOM, INC | 9500-27 | NI |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 76 YR | Other |