FDA Adverse Event Malfunction Summary report: N

G4 PLATINUM CONTINUOUS GLUCOSE MONOTORING SYTEM

MDR report key: 3770824 · Received April 24, 2014

Report

Report Number
3004753838-2014-05480
Event Type
Malfunction
Date Received
April 24, 2014
Report Date
March 29, 2014
Manufacturer
DEXCOM, INC
Product Code
MDS
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

PATIENT CONTACTED DEXCOM TECHNICAL SUPPORT ON (B)(6) 2014 TO REPORT THAT PATIENT HAD A BROKEN SENSOR WIRE AND A BROKEN CASE. PATIENT DID NOT SPECIFY WHEN THIS EVENT OCCURRED. DEXCOM TECHNICAL SUPPORT MADE SEVERAL ATTEMPTS TO FOLLOW UP ON THIS INCIDENT WITH THE PATIENT, BUT PATIENT NEVER RESPONDED. NO MEDICAL INTERVENTION WAS REQUIRED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
248435 G4 PLATINUM CONTINUOUS GLUCOSE MONOTORING SYTEM MDS MDS DEXCOM, INC 9500-27 NI

Patients

Seq Age Sex Outcome Treatment
1 76 YR Other