FDA Adverse Event Malfunction Summary report: N

CXDI-70CW

MDR report key: 3770302 · Received January 11, 2014

Report

Report Number
1000181430-2014-00004
Event Type
Malfunction
Date Received
January 11, 2014
Date of Event
October 25, 2013
Report Date
November 7, 2013
Manufacturer
CANON, INC
Product Code
MQB
PMA / PMN Number
K1202012
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

GENDER INFO WAS NOT PROVIDED BY REPORTER. THE DATE FOR EVALUATION WAS COLLECTED AND PROVIDED TO MFR. IT WAS FOUND THAT EXCLUSIVE CONTROL FOR MULTIPLE THREADS THAT ARE GENERATED WHEN 1ST PREVIEW IMAGE IS OPERATED WAS INSUFFICIENT. SINCE SPECIFIED OBJECT WAS REFERRED BY THOSE THREADS, THEY MAY REFER TO NULL DEPENDING ON THE OPERATION. DUE TO THIS EXCLUSIVE CONTROL, FAILURE TO CATCH THE EXCEPTION CAUSED SYSTEM DOWN BEFORE THE PROCESS FOR IMAGE CAPTURE IS COMPLETED. THIS EVENT WAS OCCURRED OUTSIDE USA. (B)(4).

Description of Event or Problem · 1

THE REPORT OF USER FACILITY STATED AS FOLLOWING:WHEN AN PELVIS IMAGE WAS OPERATED TO ROTATE AFTER EXAM OF CHEST AND PELVIS, DISPLAY BECOME TO BE BLACK AND 3 COMMAND BUTTONS WERE APPEARED. AFTER RESTARTING, THE TECH LOOKED FOR THE IMAGES TAKEN PREVIOUSLY AT FOLDER FOR SAVING IMAGE, ONLY PELVIS IMAGE WAS DISAPPEARED. THE IMAGE WAS RETAKEN, RESULTING IN ADDITIONAL RADIATION EXPOSURE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
22107 CXDI-70CW MQB CANON, INC CXDI-70CW NA

Patients

Seq Age Sex Outcome Treatment
1 UNK CONTROL SOFTWARE NE V1.30.0