FDA Adverse Event Malfunction Summary report: N

THERMOPHORE AUTOMATIC HEAT PACK

MDR report key: 3770280 · Received March 7, 2014

Report

Report Number
1811605-2014-00055
Event Type
Malfunction
Date Received
March 7, 2014
Date of Event
February 25, 2014
Report Date
March 6, 2014
Manufacturer
HEMI
Product Code
IRT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CT, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THE USER REPORTED THAT THE SWITCH SPARKED. UPON FURTHER INVESTIGATION WE FOUND THAT THE CORD HAD BEEN SEVERED BY AN EXTERNAL SOURCE. OUR INVESTIGATION SHOWS THE SPARKING OCCURRED AS THE CORD WAS SEVERED. BASED ON THE OVERALL CONDITION OF THE PAD, WE CONCLUDED THAT THE HEATING PAD WAS NOT USED IN ACCORDANCE WITH OUR INSTRUCTIONS. THE PAD WAS BUNCHED UP AND DIRTY. THE LEADS WERE BENT AND BROKEN. THERMOSTATS WERE DISCOLORED.

Description of Event or Problem · 1

CONSUMER CALLED REPORTING THAT THE PAD SPARKED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
139565 THERMOPHORE AUTOMATIC HEAT PACK ELECTRIC MOIST HEAT PACK IRT HEMI 055

Patients

Seq Age Sex Outcome Treatment
1