FDA Adverse Event Malfunction Summary report: N

9900

MDR report key: 3770048 · Received January 28, 2014

Report

Report Number
1720753-2014-00925
Event Type
Malfunction
Date Received
January 28, 2014
Date of Event
January 21, 2014
Report Date
January 28, 2014
Manufacturer
GE OEC MEDICAL SYSTEMS (SLC)
Product Code
JAA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
LA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

A GE SERVICE REPRESENTATIVE PERFORMED AN ONSITE INVESTIGATION. THE VOLTAGE ON PSI AND PS3 POWER SUPPLIES WERE ADJUSTED TO OPTIMUM OPERATING VOLTAGE. THE CUSTOMER WAS INFORMED THAT THE UPS BATTERY WAS IN NEED OF REPLACEMENT, HOWEVER, THE CUSTOMER DECIDED TO REPLACE IT LATER. THE SYSTEM WAS TESTED AND FOUND TO BE WORKING AS INTENDED AND RETURNED TO SERVICE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THERE WAS A COMMUNICATION FAILURE ERROR MESSAGE. THIS ERROR IS LIKELY TO RESULT IN A SYSTEM LOCK UP, NO BOOT, OR SHUT DOWN DEPENDING ON WHEN THE LOSS OF COMMUNICATION OCCURRED. THERE IS NO REPORT OF A PATIENT INJURY OR DEATH ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
60534 9900 FLUOROSCOPIC X-RAY JAA GE OEC MEDICAL SYSTEMS (SLC) 9900

Patients

Seq Age Sex Outcome Treatment
1