FDA Adverse Event Malfunction Summary report: N

ANALYTICAL E MODULE

MDR report key: 3766309 · Received April 23, 2014

Report

Report Number
1823260-2014-02982
Event Type
Malfunction
Date Received
April 23, 2014
Date of Event
March 14, 2014
Report Date
May 28, 2014
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K961481
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
EC
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A ROOT CAUSE COULD NOT BE DETERMINED. ADDITIONAL INFORMATION NEEDED FOR FURTHER INVESTIGATION WAS REQUESTED BUT NOT PROVIDED.

Additional Manufacturer Narrative · 1

THIS EVENT OCCURRED IN (B)(6).

Description of Event or Problem · 1

THE CUSTOMER ALLEGED THEY RECEIVED A QUESTIONABLE ESTRADIOL RESULT FOR ONE PATIENT ON THEIR E-MODULE. THE CUSTOMER STATED NO OTHER SAMPLES EXHIBITED THIS PROBLEM THROUGHOUT THE USE OF THE REAGENT KIT. THE PATIENT'S INITIAL ESTRADIOL RESULT WAS 5.0 PG/ML. THE DOCTOR RECEIVED THE INITIAL RESULT AND QUESTIONED IT. THE SAMPLE ALSO PRODUCED AN ESTRADIOL RESULT OF 506.5 PG/ML. THE SECOND RESULT WAS VERIFIED WITH A RESULT OF 479 PG/ML. INFORMATION ON WHETHER THE PATIENT WAS ADVERSELY AFFECTED WAS REQUESTED BUT NOT PROVIDED. THE ESTRADIOL REAGENT LOT NUMBER WAS 173677 AND THE EXPIRATION DATE WAS 09/30/2014.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
247157 ANALYTICAL E MODULE IMMUNOCHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1