FDA Adverse Event Malfunction Summary report: N

SIEMENS ECHARGER

MDR report key: 3766063 · Received December 19, 2013

Report

Report Number
3005019184-2013-00028
Event Type
Malfunction
Date Received
December 19, 2013
Manufacturer
SIEMENS HEARING INSTRUMENTS, INC.
Product Code
ESD
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THIS REPORT WAS FILED LATE BECAUSE THE INCIDENT WAS INCORRECTLY CLASSIFIED AS NOT MDR REPORTABLE. A RETROSPECTIVE REVIEW OF COMPLAINTS, HOWEVER IDENTIFIED THIS INCIDENT AS MDR REPORTABLE. INVESTIGATION AND CONCLUSION: INVESTIGATION DETERMINED THE POWER SUPPLY FAILED THE SPECIFICATION. THE FAILURE WAS REPRODUCIBLE. THE ROOT CAUSE WAS DEFECTIVE MINI-USB-PLUG OF GLOBTEK POWER SUPPLY. GLOBTEK DETERMINED THAT THE FAILURE WAS USER ERROR. THE CORRECTIVE ACTION WAS TO CHANGE TO KUANTECH POWER SUPPLIES. THE EUROPEAN POWER SUPPLY ADAPTER IS NOT USED IN THE U.S.

Description of Event or Problem · 1

(B)(6) INCIDENT WHERE THE EUROPEAN POWER ADAPTER WAS BROKEN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
667300 SIEMENS ECHARGER HEARIGN AID CHARGER ESD SIEMENS HEARING INSTRUMENTS, INC.

Patients

Seq Age Sex Outcome Treatment
1