FDA Adverse Event Malfunction Summary report: N

MOTION 500 M

MDR report key: 3766052 · Received December 19, 2013

Report

Report Number
3005019184-2013-00023
Event Type
Malfunction
Date Received
December 19, 2013
Date of Event
March 26, 2009
Report Date
December 18, 2013
Manufacturer
SIEMENS HEARING INSTRUMENTS, INC.
Product Code
ESD
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THIS REPORT WAS FILED LATE BECAUSE THE INCIDENT WAS INCORRECTLY CLASSIFIED AS NOT MDR REPORTABLE. A RETROSPECTIVE REVIEW OF COMPLAINTS, HOWEVER, IDENTIFIED THIS INCIDENT AS MDR REPORTABLE. INVESTIGATION AND CONCLUSION: INVESTIGATION DETERMINED THE HEARING AID WAS DESTROYED BY THE PATIENT PLACING THE AID IN A MICROWAVE OVEN. ADVISED PATIENT TO USE THE HEARING AID ACCORDING TO THE USER GUIDE WHICH HAS A NOTE TO NOT PLACE THE HEARING AID IN A MICROWAVE OVEN.

Description of Event or Problem · 1

SIEMENS (B)(4) RECEIVED A SERVICE REPAIR REQUEST FOR A HEARING AID WHERE THE PATIENT HEARD A CRACKLING SOUND AND THEN THE PRODUCT SHUT DOWN. SIEMENS (B)(4) OPENED THE HEARING AID AND FOUND THE PRODUCT BURNED ON THE INSIDE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
667419 MOTION 500 M BEHIND THE EAR HEARING AID ESD SIEMENS HEARING INSTRUMENTS, INC.

Patients

Seq Age Sex Outcome Treatment
1