BEUDAMED
    FDA Adverse Event Other Summary report: N

    PHILLIPS SONICARE

    MDR report key: 3763522 · Received April 18, 2014

    Report

    Report Number
    MW5035723
    Event Type
    Other
    Date Received
    April 18, 2014
    Manufacturer
    PHILLIPS SONICARE
    Product Code
    JEQ
    Report Source
    Voluntary report
    Reporter Location
    AL, US
    Reporter Occupation
    PATIENT

    Narratives

    Description of Event or Problem · 1

    I HAVE A PHILLIPS SONICARE ELECTRIC TOOTHBRUSH MODEL HX6950 NUMBER (B)(4) THAT SUDDENLY WHILE IN THE CHARGER STARTED MAKING A LOUD FUZZING SOUND. I TOOK IT OFF THE CHARGER AND TRIED TO TURN IT OFF BUT COULD NOT. WHEN IT BEGAN MAKING A LOUD SCREECHING SOUND. SO I TOOK IT OUT ON A COVERED BACK DECK AND NOTICED THAT IT APPEARED TO BE EMITTING SMOKE. IT NOW HAS TWO LARGE BURN MARKS ON THE SIDES AND A BURN MARK AT THE BASE. I CALLED THE PHILLIPS SONICARE 800 NUMBER AND WAS TOLD SOMEONE WOULD CALL ME BACK. BUT THEY NEVER DID. THIS DEVICE IS UNSAFE AND COULD HAVE CAUSED A FIRE. INCIDENT DATE: "(B)(6)". PERSONAL CARE. PURCHASED FROM (STORE OR INTERNET SITE): (B)(6). I STILL HAVE THE PRODUCT. YES. HAVE YOU CONTACTED THE MANUFACTURER - YES.

    Devices

    Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
    238296 PHILLIPS SONICARE PHILLIPS SONICARE JEQ PHILLIPS SONICARE HX6950

    Patients

    Seq Age Sex Outcome Treatment
    1