FDA Adverse Event Malfunction Summary report: N

IMMULITE 2000

MDR report key: 3761845 · Received April 21, 2014

Report

Report Number
2247117-2014-00022
Event Type
Malfunction
Date Received
April 21, 2014
Date of Event
March 26, 2014
Report Date
March 27, 2014
Manufacturer
SIEMENS HEALTCHCARE DIAGNOSTICS INC
Product Code
JJQ
PMA / PMN Number
K970227
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A SIEMENS CUSTOMER SERVICE ENGINEER (CSE) WAS DISPATCHED TO THE CUSTOMER SITE. AFTER EVALUATION OF THE INSTRUMENT AND INSTRUMENT DATA, THE CSE REPLACED A SAMPLE PROBE AND DILUTION WELL. THE CSE ALIGNED THE SAMPLE PROBE TO THE DILUTION WELL. THE CAUSE OF THE DISCORDANT, FALSELY LOW ESTRADIOL RESULTS IS UNKNOWN. THE INSTRUMENT IS PERFORMING ACCORDING TO SPECIFICATIONS. NO FURTHER EVALUATION OF THE DEVICE IS REQUIRED.

Description of Event or Problem · 1

DISCORDANT, FALSELY LOW ESTRADIOL RESULTS WERE OBTAINED ON TWO DILUTED PATIENT SAMPLES ON AN IMMULITE 2000 INSTRUMENT. THE DISCORDANT RESULTS WERE NOT REPORTED TO THE PHYSICIAN(S). THE SAMPLES WERE REPEATED WITH THE SAME DILUTION FACTOR ON THE SAME INSTRUMENT, RESULTING HIGHER. THE CUSTOMER DID NOT PROVIDE A VALUE FOR THE SECOND PATIENT BUT STATED THE RESULT WAS CLOSER TO 2000. THE CORRECTED RESULTS WERE REPORTED TO THE PHYSICIAN(S). THERE ARE NO REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE DISCORDANT, FALSELY LOW ESTRADIOL RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
240995 IMMULITE 2000 IMMULITE 2000 JJQ SIEMENS HEALTCHCARE DIAGNOSTICS INC IMMULITE 2000

Patients

Seq Age Sex Outcome Treatment
1