FDA Adverse Event Malfunction Summary report: N

COBAS INTEGRA 400 PLUS

MDR report key: 3761194 · Received April 21, 2014

Report

Report Number
1823260-2014-02873
Event Type
Malfunction
Date Received
April 21, 2014
Date of Event
March 29, 2014
Report Date
May 5, 2014
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K951595
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE SPECIFIC ROOT CAUSE OF THE POWER BOX FAILURE COULD NOT BE DETERMINED. PICTURES OF THE AFFECTED POWER BOX WERE PROVIDED AND IT CAN BE SEEN THAT PART OF THE PLANAR WINDING WAS MELTED. WITH A HIGH PROBABILITY, THIS CAUSED THE SMOKE COMING FROM THE INSTRUMENT. THERE WAS NO IMMINENT DANGER OF FIRE RELATED TO THIS POWER BOX FAILURE. ALL PARTS AND PLASTICS OF THE POWER BOX ARE UL RATED ACCORDINGLY.

Additional Manufacturer Narrative · 1

IT WAS UNKNOWN IF THE INITIAL REPORTER SENT REPORT TO THE FDA.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THERE WAS SMOKE COMING FROM THE ANALYZER. THE ANALYZER WAS SHUT DOWN AND THE LABORATORY WAS EVACUATED. THE LABORATORY WAS FULL OF SMOKE AND A "BOTHERSOME FUME." THE FIRE DEPARTMENT ARRIVED AND THE LABORATORY PERSONNEL DID NOT GO BACK INSIDE THE LABORATORY UNTIL THE FIRE DEPARTMENT GAVE THE CLEAR. A FEMALE PHLEBOTOMIST IN THE LABORATORY LATER COMPLAINED OF A HEADACHE AS A RESULT OF SMOKE INHALATION. THE OFFICE NURSE GAVE THIS PERSON AN OVER THE COUNTER PAIN RELIEVER AS TREATMENT. THE PAIN RELIEVER RESOLVED THE HEADACHE AND THERE WAS NO FURTHER INCIDENT. IT WAS ASKED, BUT NO FURTHER INFORMATION COULD BE PROVIDED ABOUT THE PHLEBOTOMIST. NO OTHER HARM WAS EXPERIENCED BY THE LABORATORY PERSONNEL. THE FIELD SERVICE REPRESENTATIVE DETERMINED THAT THE POWER SUPPLY FAN FAILED, CAUSING THE POWER SUPPLY TO OVER HEAT. HE REPLACED THE POWER SUPPLY, WIRE HARNESS, AND POWER CONTROLLER PCB. HE BOOTED UP THE INSTRUMENT AND PERFORMED VOLTAGE MEASUREMENTS. HE RAN ALL AUTO MAINTENANCE FUNCTIONS SUCCESSFULLY. HE COMPLETED ISE CALIBRATIONS. THE OPERATOR RAN CALIBRATION AND QUALITY CONTROLS WITH ALL ASSAYS RECOVERING WITHIN SPECIFICATIONS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
241173 COBAS INTEGRA 400 PLUS CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1