FDA Adverse Event Malfunction Summary report: N

DIMENSION XPAND WITH HM

MDR report key: 3760158 · Received April 18, 2014

Report

Report Number
1226181-2014-00213
Event Type
Malfunction
Date Received
April 18, 2014
Date of Event
March 26, 2014
Report Date
March 26, 2014
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC
Product Code
JJE
PMA / PMN Number
K112999
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MS, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A SIEMENS CUSTOMER SERVICE ENGINEER (CSE) WAS DISPATCHED TO THE CUSTOMER SITE FOR INSTRUMENT AND INSTRUMENT DATA EVALUATION. AFTER EVALUATION, THE CSE DETERMINED THAT THE INSTRUMENT DISPLAYED A PHOTOMETER ERROR DURING THE TIME OF THE EVENT. THE CSE REPLACED THE PHOTOMETER PRINTED CIRCUIT BOARD AND SOURCE LAMP. THE CSE ALSO CLEANED THE PHOTOMETER LENSE AND SUCCESSFULLY VERIFIED SYSTEM OPERATION. THE CAUSE OF THE SMOKE WAS DUE TO A COMPONENT FAILURE ON THE PHOTOMETER PRINTED CIRCUIT BOARD. THE INSTRUMENT IS PERFORMING WITHIN SPECIFICATIONS. FURTHER EVALUATION OF THE DEVICE IS NOT REQUIRED.

Description of Event or Problem · 1

THE CUSTOMER OBSERVED SMOKE BEING EMITTED FROM A DIMENSION XPAND WITH HM INSTRUMENT. THE CUSTOMER TURNED THE INSTRUMENT OFF. THERE WAS NO HARM OR INJURY TO THE OPERATOR OR LABORATORY PERSONNEL DUE TO SMOKE COMING FROM THE INSTRUMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
236993 DIMENSION XPAND WITH HM CHEMISTRY ANALYZER JJE SIEMENS HEALTHCARE DIAGNOSTICS INC DIMENSION XPAND WITH HM

Patients

Seq Age Sex Outcome Treatment
1