FDA Adverse Event Malfunction Summary report: N

ALWAYS

MDR report key: 375710 · Received January 31, 2002

Report

Report Number
MW4003185
Event Type
Malfunction
Date Received
January 31, 2002
Date of Event
December 1, 2001
Report Date
January 31, 2002
Manufacturer
PROCTER & GAMBLE CO
Product Code
HHL
Product Problem
Yes
Report Source
Voluntary report
Reporter Location
WA, US
Reporter Occupation
PATIENT

Narratives

Description of Event or Problem · 1

THE CONSUMER REPORTED THAT THEY HAD AN UNUSUAL EXPERIENCE WHEN OPENING AN "ALWAYS" THIN PAD (SANITARY NAPKIN). WHEN THEY OPENED THE PRODUCT LAST EVENING. THEY SAID IT EXHIBITED A VERY STRONG, TOXIC-LIKE ODOR AND THAT IT CONTAINED POWDER. CONSUMER SAID IT APPEARS THAT SOMEONE INTENTIONALLY PUT THE SUBSTANCE IN THE PRODUCT. CONSUMER PURCHASED THE PRODUCT LAST MONTH. ONE BOX CONTAINS TWO PACKAGES OF 36 INDIVIDUALLY PACKAGED PADS. THEY STATED THAT ONE PACKAGE HAS 18 REMAINING AND THE OTHER HAS 21 REMAINING. CONSUMER HAS BEEN USING THIS BRAND OF PRODUCT FOR YEARS AND THEY HAVE NEVER ENCOUNTERED ANYTHING LIKE THIS. CONSUMER CONTACTED THE MFR AND THEY TOLD THEM IT COULD BE A MANUFACTURING PROBLEM. THEY ASKED CONSUMER TO MAIL THE PRODUCT TO THEM. CONSUMER SAID THEY ARE CONCERNED ABOUT TOXINS AND ARE WORRIED THEY WILL NOT TELL THEM WHAT IS IN THE PRODUCT. CONSUMER WOULD LIKE TO HAVE IT TESTED. REFERRED TO 911. CONSUMER SAID IT WAS NOT AN EMERGENCY, THEY WERE JUST CONCERNED ABOUT THEIR HEALTH. ADDITIONALLY, THE PRODUCT HAS BEEN STORED IN THE BATHROOM AND CONSUMER IS WORRIED ABOUT THE HEALTH OF THEIR CHILDREN. THE COMPLAINANT SAID THEY DEVELOPED A HEADACHE WITHIN 10 MINUTES OF OPENING THE PRODUCT. IT LASTED UNTIL THEY WENT TO BED AT 11:00 PM. THEY SAID THEY WERE FINE THIS MORNING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ALWAYS ULTRA THIN PADS HHL PROCTER & GAMBLE CO NA 13204786650224

Patients

Seq Age Sex Outcome Treatment
1 NO INFO