FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 600 SYNCHRON® SYSTEM

MDR report key: 3749752 · Received April 14, 2014

Report

Report Number
2050012-2014-00200
Event Type
Malfunction
Date Received
April 14, 2014
Date of Event
March 27, 2014
Report Date
March 27, 2014
Manufacturer
BECKMAN COULTER
Product Code
MZV
PMA / PMN Number
K042291
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OR, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

A FIELD SERVICE ENGINEER WAS NOT DISPATCHED. THE CUSTOMER SUPPORT REPRESENTATIVE ASSISTED THE CUSTOMER OVER THE PHONE. THE CUSTOMER FOUND THE END OF LINE #24 (ISE BUFFER REAGENT) WAS NOT CONNECTED AT THE RATIO PUMP. THE CUSTOMER TRIMMED AND RECONNECTED THE LINE, RESOLVING THE ISSUE. (B)(4). CUSTOMER WAS ABLE TO RESOLVE THE ISSUE.

Description of Event or Problem · 1

A CUSTOMER REPORTED THEIR DXC 600 INSTRUMENT GENERATED FALSE HIGH K (POTASSIUM) AND CL (CHLORIDE) RESULTS FOR 3 PATIENT SAMPLES. NA (SODIUM), CO2 (CARBON DIOXIDE) AND CALC (CALCIUM) RESULTS WERE SUPPRESSED (NO RESULTS GENERATED) FOR THESE SAME SAMPLES. THE RESULTS WERE NOT REPORTED OUT OF THE LABORATORY SO THERE WAS NO IMPACT TO PATIENT TREATMENT. WHEN THE ISSUE WAS NOTICED, SAMPLES WERE REPEATED. IT IS UNKNOWN IF THE REPEATS WERE PERFORMED ON THE SAME OR ANOTHER INSTRUMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
227365 UNICEL® DXC 600 SYNCHRON® SYSTEM ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE MZV BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1