FDA Adverse Event Malfunction Summary report: N

ICHEM VELOCITY

MDR report key: 3748665 · Received November 22, 2013

Report

Report Number
2023446-2013-00020
Event Type
Malfunction
Date Received
November 22, 2013
Date of Event
April 16, 2013
Report Date
November 22, 2013
Manufacturer
IRIS INTERNATIONAL
Product Code
JJW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE FIELD SERVICE ENGINEER REPLACED THE BAR CODE READER, PERFORMED AN ALIGNMENT, COMPLETED PERFORMANCE VERIFICATION CHECKLIST, RAN CONTROLS WHICH ALL PASSED, AND DISCUSSED SYSTEM PERFORMANCE WITH THE OPERATOR. CUSTOMER WAS ABLE TO RUN SPECIMENS WITHOUT ANY ISSUES. SYSTEM WAS OPERATIONAL.

Description of Event or Problem · 1

THE SAME BARCODE WAS READ INCORRECTLY FOR TWO PATIENTS ON TWO SEPARATE DATES DUE TO A MALFUNCTION. NO INJURY, TREATMENT OR CHANGE IN PATIENT MANAGEMENT WAS REPORTED BY THE CUSTOMER. THE ERROR WAS DETECTED PRIOR TO RELEASE OUTSIDE OF THE LAB. INFORMATION PERTAINING TO PATIENTS WAS NOT MADE AVAILABLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
610228 ICHEM VELOCITY ICHEM VELOCITY JJW IRIS INTERNATIONAL 700-7177-001

Patients

Seq Age Sex Outcome Treatment
1