FDA Adverse Event Malfunction Summary report: N

GENDEX GX-770

MDR report key: 3745445 · Received January 24, 2014

Report

Report Number
2530069-2014-00001
Event Type
Malfunction
Date Received
January 24, 2014
Date of Event
January 2, 2014
Report Date
January 2, 2014
Manufacturer
GENDEX CORP
Product Code
EHD
PMA / PMN Number
K935046
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE WAS IN THE FIELD FOR MORE THAN 15 YEARS. THE DEVICE WAS NOT MADE AVAILABLE TO THE MANUFACTURER FOR FURTHER DIAGNOSIS. THE DEVICE WAS EVALUATED AND REPAIRED BY THE DISTRIBUTOR AT THE CUSTOMER'S SITE USING CUSTOMER-PROVISIONED REPLACEMENT PARTS. THIS MODEL WAS DISCONTINUED IN 2010 AND NO LONGER MANUFACTURED OR DISTRIBUTED. THIS CONCLUDES OUR INVESTIGATION.

Description of Event or Problem · 1

THE TUBEHEAD OF THE DEVICE FELL OFF THE ARM AND HUNG BY THE WIRES. THE DEVICE WAS NOT BEING USED ON PATIENTS AT TIME OF INCIDENT, THERE WERE NO INJURY TO PATIENT NOR OFFICE STAFF.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
57486 GENDEX GX-770 EXTRAORAL SOURCE X-RAY SYSTEM EHD GENDEX CORP GX-770

Patients

Seq Age Sex Outcome Treatment
1