FDA Adverse Event Malfunction Summary report: N

G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 3714480 · Received March 31, 2014

Report

Report Number
3004753838-2014-19156
Event Type
Malfunction
Date Received
March 31, 2014
Date of Event
December 17, 2012
Report Date
December 17, 2012
Manufacturer
DEXCOM INC.
Product Code
MDS
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). DEVICE EVALUATION: THE COMPLAINT DEVICE WAS RETURNED FOR EVALUATION. THE DEVICE WAS VISUALLY INSPECTED AND NO DEFECT WAS FOUND. FUNCTIONAL TESTING WAS PERFORMED AND THE REPORTED FAULT COULD NOT BE REPRODUCED AND THERE WAS NO FAILURE DETECTED. THE DEVICE WAS DETERMINED TO BE OPERATING WITHIN THE REQUIRED SPECIFICATION. ADDITIONALLY, THE TRANSMITTER 9438-01/60DX8, WAS RETURNED. THE COMPLAINT DEVICE WAS RETURNED FOR EVALUATION. A VISUAL INSPECTION WAS PERFORMED AND FOUND NO DEFECTS. FUNCTIONAL TESTING WAS PERFORMED AND THE TRANSMITTER FAILED. THE COMPLAINT OF PERMANENT LOSS OF "Y" WAS CONFIRMED. THE ROOT CAUSE WAS DETERMINED TO BE A DEFECTIVE TRANSMITTER.

Additional Manufacturer Narrative · 1

EVALUATION OF THE RETURNED DEVICE DID NOT CONFIRM THE PERMANENT OUT OF RANGE SIGNAL.

Description of Event or Problem · 1

CONSUMER REPORTED PERMANENT OUT OF RANGE SIGNAL. THE CONSUMER DID NOT REPORT ANY MEDICAL INTERVENTION OR INJURIES.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
192573 G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM MDS, PRODUCT CODE:MDS MDS DEXCOM INC. MT20649

Patients

Seq Age Sex Outcome Treatment
1 43 YR