FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 3710993 · Received March 31, 2014

Report

Report Number
3004209178-2014-83130
Event Type
Malfunction
Date Received
March 31, 2014
Date of Event
March 19, 2014
Report Date
March 19, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Additional Manufacturer Narrative · 1

INSULIN PUMP WAS RECEIVED IN WITH A CRACKED AND BLEEDING LCD. THE DEVICE WAS ALSO RECEIVED WITH A CONSTANT TONE DUE TO A LOOSE AND BROKEN COMPONENT ON THE INTERFACE BOARD AND MOTHERBOARD. UNABLE TO CONFIRM THE BLANK OR FROZEN DISPLAY DUE TO THE BROKEN LCD. A DENT AROUND THE CASE WAS ALSO NOTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE INSULIN PUMP HAS A FROZEN SCREEN. CUSTOMER HAS CHANGED THE BATTERIES. CUSTOMER CANNOT READ THE LCD SCREEN. CUSTOMER STATED THAT THE BUTTONS ARE UNRESPONSIVE AND THE SCREEN IS TOTALLY BLANK. THE INSULIN PUMP WILL BE REPLACED. NOTHING FURTHER REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
192150 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-551NAS

Patients

Seq Age Sex Outcome Treatment
1 63 YR