FDA Adverse Event Malfunction Summary report: N

G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 3697866 · Received March 25, 2014

Report

Report Number
3004753838-2014-07080
Event Type
Malfunction
Date Received
March 25, 2014
Date of Event
February 27, 2014
Report Date
February 27, 2014
Manufacturer
DEXCOM, INC.
Product Code
MDS
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). SUBSEQUENT TO THE INITIAL MDR, THE TRANSMITTER (PART 9438-01/SERIAL NO. (B)(4)), THAT WAS BEING USED WITH THE SENSOR DURING THE REPORTED EVENT OF INACCURATE BLOOD GLUCOSE LEVELS WAS RETURNED ON 04/15/2014. EVALUATION OF THE RETURNED TRANSMITTER DID NOT CONFIRM THE REPORTED EVENT.

Description of Event or Problem · 1

PATIENT CONTACTED DEXCOM TECHNICAL SUPPORT ON (B)(6) 2014 TO REPORT THAT THE SENSOR WAS INACCURATE WHEN COMPARED TO FINGERSTICK VALUES ON (B)(6) 2014. PATIENT DID NOT REPORT ANY INJURIES OR MEDICAL INTERVENTION AT THE TIME OF CONTACT WITH DEXCOM TECHNICAL SUPPORT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
174665 G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM MDS MDS DEXCOM, INC. 9500-27 5128241

Patients

Seq Age Sex Outcome Treatment
1 3 YR Other