FDA Adverse Event Malfunction Summary report: N

COBAS E-ELECSYS TESTOSTERONE GEN.2

MDR report key: 3670539 · Received March 10, 2014

Report

Report Number
1823260-2014-01660
Event Type
Malfunction
Date Received
March 10, 2014
Date of Event
February 11, 2014
Report Date
March 25, 2014
Manufacturer
ROCHE DIAGNOSTICS
Product Code
CDZ
PMA / PMN Number
K093421
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

IT WAS UNKNOWN IF THE INITIAL REPORTER SENT REPORT TO THE FDA.

Additional Manufacturer Narrative · 1

THE REAGENT LOT IN USE AT THE TIME OF EVENT WAS 171423. THE EXPIRATION DATE WAS REQUESTED, BUT WAS NOT PROVIDED. A SPECIFIC ROOT CAUSE COULD NOT BE IDENTIFIED. ADDITIONAL INFORMATION FOR FURTHER INVESTIGATION WAS REQUESTED BUT WAS NOT PROVIDED. REVIEW OF THE PROVIDED CALIBRATION AND QC DATA DID NOT INDICATE A GENERAL REAGENT ISSUE. INSTRUMENT PERFORMANCE CHECKS DID NOT PRODUCE ANY CONCERNS WITH PERFORMANCE OF THE ANALYZER.

Description of Event or Problem · 1

THE CUSTOMER RECEIVED A QUESTIONABLE TESTOSTERONE RESULT FOR ONE PATIENT SAMPLE FROM THE COBAS E601 ANALYZER SERIAL NUMBER (B)(4). TWO SPECIMENS WERE DRAWN FROM THE PATIENT. THE TESTOSTERONE RESULT FROM THE FIRST TUBE WAS 663.6 NG/DL. THE REPEAT RESULT WAS 237.2 NG/DL. THE RESULT FROM THE SECOND TUBE WAS 232.2 NG/DL. THE RESULT OF 663.6 NG/DL WAS RELEASED OUTSIDE THE LABORATORY. THE REPEAT RESULT OF 237.2 NG/DL WAS BELIEVED TO BE CORRECT. THERE WAS NO HARM TO THE PATIENT. THE FIELD SERVICE REPRESENTATIVE COULD NOT FIND A CAUSE. HE NOTED REPLACEMENT OF THE REAGENT DID NOT RESOLVE THE PROBLEM. HE RAN PERFORMANCE TESTING ON THE ANALYZER AND PERFORMED EXTENSIVE TROUBLE SHOOTING OVER SEVERAL DAYS WHICH SHOWED NO PROBLEMS. SEVERAL PRECISION STUDIES GAVE POOR RESULTS AND INDICATED REAGENT INSTABILITY THAT COULD PRODUCE QUESTIONABLE RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
142939 COBAS E-ELECSYS TESTOSTERONE GEN.2 RADIOIMMUNOASSAY, TESTOSTERONES AND DIHYDROTESTOSTERONE CDZ ROCHE DIAGNOSTICS NA 171423

Patients

Seq Age Sex Outcome Treatment
1 057 YR