FDA Adverse Event Malfunction Summary report: N

REVERSE OSMOSIS SYSTEM

MDR report key: 3666884 · Received March 7, 2014

Report

Report Number
3019131-2014-00008
Event Type
Malfunction
Date Received
March 7, 2014
Date of Event
February 12, 2014
Report Date
March 6, 2014
Manufacturer
MAR COR PURIFICATION
Product Code
FIP
PMA / PMN Number
K974899
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MO, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE CASE STATES THAT THE INLET SOLENOID VALVE (PART OF THE REVERSE OSMOSIS CWP) FAILED. THE CWP WAS EMITTING SMOKE FROM THE CABINET AND SHUT DOWN. MAR COR SERVICE ENGINEER WAS SENT TO THE SITE AND HE REPLACED THE VALVE. IN HIS REPORT, THE CAUSE OF THE INLET SOLENOID VALVE FAILURE MAY HAVE BEEN DUE TO THE LEAK IN THE UPPER HALF OF THE VALVE, ISSUES WITH THE O-RING ON THE VALVE, THE VALVE HAVING NO SHIELD, OR JUST A BAD COIL. THERE WAS NO REPORTS OF FIRE, JUST SMOKE. THE SMOKE WAS CONFINED TO THE WATER ROOM ONLY OF THE CLINIC. THERE WERE 7 PATIENTS THAT WERE DELAYED TREATMENT DUE TO THIS EVENT. NO PATIENTS OR HANDLERS WERE INJURED AS A RESULT OF THE SMOKE AND/OR MACHINE FAILURE. MAR COR PURIFICATION WILL CONTINUE TO MONITOR THIS COMPLAINT WITHIN THE COMPLAINT SYSTEM.

Description of Event or Problem · 1

INLET SOLENOID COIL (PART OF THE REVERSE OSMOSIS CENTRAL WATER PLATFORM) FAILED CAUSING THE MACHINE TO EMIT SMOKE AND SHUT DOWN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
140866 REVERSE OSMOSIS SYSTEM CENTRAL WATER TREATMENT SYSTEM FIP MAR COR PURIFICATION 101366

Patients

Seq Age Sex Outcome Treatment
1