FDA Adverse Event Malfunction Summary report: N

LIFEPAK CR(R) PLUS DEFIBRILLATOR

MDR report key: 3656163 · Received March 3, 2014

Report

Report Number
3015876-2014-00200
Event Type
Malfunction
Date Received
March 3, 2014
Date of Event
February 6, 2014
Report Date
February 6, 2014
Manufacturer
PHYSIO-CONTROL, INC
Product Code
MKJ
PMA / PMN Number
K033275
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
NURSE

Narratives

Additional Manufacturer Narrative · 1

(B)(4). PHYSIO-CONTROL CONTINUES TO INVESTIGATE THE REPORTED FAILURE AND WILL SUBMIT A SUPPLEMENTAL REPORT ON THIS EVENT TO THE FDA AS PROVIDED BY 21 CFR 803.56.

Additional Manufacturer Narrative · 1

CORRECTED INFORMATION: CATALOG NUMBER IN THE INITIAL MEDWATCH REPORT INDICATES: 3202359. CATALOG NUMBER OF THE INITIAL MEDWATCH REPORT SHOULD INDICATE: 3200731. NEW/ADDITIONAL INFORMATION FOR FOLLOW-UP MEDWATCH REPORT: PHYSIO-CONTROL ADVISED THE CUSTOMER THAT THE DEVICE WAS NOT FIELD SERVICEABLE AND NO LONGER UNDER WARRANTY. PHYSIO RECOMMENDED THAT THE CUSTOMER PURCHASE A REPLACEMENT DEVICE. THE CUSTOMER HAD ORIGINALLY TOLD PHYSIO-CONTROL THAT SHE WOULD RELEASE THE DEVICE TO PHYSIO FOR EVALUATION; HOWEVER, AFTER FOLLOWING UP WITH THE CUSTOMER IT DOES NOT APPEAR THAT THE DEVICE WILL BE RETURNED. THE DEVICE HAS NOT BEEN RETURNED TO PHYSIO-CONTROL FOR EVALUATION. THE CAUSE OF THE REPORTED FAILURE COULD NOT BE DETERMINED.

Description of Event or Problem · 1

THE CUSTOMER CONTACTED PHYSIO-CONTROL TO REPORT THAT THEIR DEVICE NO LONGER PROVIDED ANY AUDIO. AS A RESULT, THE VOICE PROMPTS INSTRUCTING END USERS ON HOW TO USE THE AED WERE NOT AVAILABLE. THERE WAS NO PATIENT USE ASSOCIATED WITH THE REPORTED EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
126842 LIFEPAK CR(R) PLUS DEFIBRILLATOR DEFIBRILLATORS, AUTOMATIC, EXTERNAL MKJ PHYSIO-CONTROL, INC CRPLUS

Patients

Seq Age Sex Outcome Treatment
1