FDA Adverse Event Malfunction Summary report: N

CONTOUR NEXT

MDR report key: 3642811 · Received February 24, 2014

Report

Report Number
1826988-2014-00040
Event Type
Malfunction
Date Received
February 24, 2014
Date of Event
January 30, 2014
Report Date
January 30, 2014
Manufacturer
ASCENSIA DIABETES CARE US INC.
Product Code
JJX
PMA / PMN Number
K121087
Removal / Correction Number
Z-2482-2015
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

SEE REMEDIAL ACTION AND CORRECTION/REMOVAL REPORTING NUMBER. THIS INFORMATION WAS NOT PROVIDED IN THE INITIAL REPORT.

Description of Event or Problem · 1

THE CUSTOMER RECEIVED HIGH OUT OF RANGE CONTROL RESULTS OF 198, 193, 189, 192 AND 195MG/DL ON THE CONTOUR NEXT USB METER. THE METER DID NOT AUTOMATICALLY MARK THEM AS A CONTROL TESTS, WHICH WILL BE DISPLAYED AS A BLOOD RESULTS WHEN ACCESSING THE METER¿S MEMORY. NO ADVERSE EVENT WAS ALLEGED. CONTROL SOLUTION IS TO BE RETURNED FOR EVALUATION. NEW STRIPS, METER AND CONTROL WERE SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
113970 CONTOUR NEXT QUALITY CONTROL MATERIAL JJX ASCENSIA DIABETES CARE US INC. 7314 2817

Patients

Seq Age Sex Outcome Treatment
1