FDA Adverse Event Malfunction Summary report: N

REVERSE OSMOSIS SYSTEM

MDR report key: 3611904 · Received February 7, 2014

Report

Report Number
3019131-2014-00004
Event Type
Malfunction
Date Received
February 7, 2014
Date of Event
February 25, 2013
Report Date
February 6, 2014
Manufacturer
MAR COR PURIFICATION
Product Code
FIP
PMA / PMN Number
K974899
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

MAR COR PURIFICATION BROUGHT IN AN OFFSITE ENGINEERING AND FORENSIC SERVICES COMPANY TO DETERMINE THE ROOT CAUSE OF FAILURE OF CWP PUMPS. TESTING PERFORMED: VISUALLY EXAMINED AND TOOK DIGITAL X-RAYS OF THE PUMP ASSEMBLY ELECTRICAL RISERS TO DETERMINE THE CONDITION OF THE CONNECTORS PRIOR TO DISASSEMBLY. ROOT CAUSE DETERMINED TO BE THE POWER CABLE CRIMP CONNECTION. THIS PART WAS INVOLVED IN A SERIES OF RESISTIVE HEATING EVENT, THAT COMPROMISED THE CONDUCTOR AND CONNECTOR INSULATION, WHICH EVENTUALLY LEAD TO A GROUND FAULT/SHORT. MAR COR PURIFICATION ENGINEERING TEAM REDESIGNED THE ENTIRE ELECTRICAL ASSEMBLY AND REMOVED THE MANUAL CRIMPS. THIS DESIGN WAS THEN IMPLEMENTED IMMEDIATELY INTO MANUFACTURING PROCESS OF THE ENTIRE CENTRAL WATER PLATFORM (CWP). THERE WAS ALSO AN ANALYSIS OF THE PROBLEM POPULATION OF CWPS CURRENTLY AT FACILITY/USER LOCATIONS. REPLACED ALL MACHINES WITH THE DIRECT ISSUES UPDATES AND REPAIRS WERE MADE ACCORDINGLY PER SITE. GAMBRO WAS THE ORIGINAL DESIGNER WHICH MAR COR PURCHASED THE RIGHTS TO MANUFACTURER FOR US. MAR COR PURIFICATION WILL CONTINUE TO MONITOR THIS COMPLAINT WITHIN THE COMPLAINT SYSTEM.

Description of Event or Problem · 1

RO MACHINE NOT OPERATING PROPERLY BECAUSE PUMP WILL NOT FUNCTION. CENTRAL WATER PLATFORM PUMP MELTDOWN ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
80262 REVERSE OSMOSIS SYSTEM CENTRAL WATER TREATMENT SYSTEM FIP MAR COR PURIFICATION CWP

Patients

Seq Age Sex Outcome Treatment
1