FDA Adverse Event Malfunction Summary report: N

SYSTEM 83 PLUS 9

MDR report key: 3597517 · Received November 27, 2013

Report

Report Number
2523209-2013-00016
Event Type
Malfunction
Date Received
November 27, 2013
Date of Event
November 6, 2013
Report Date
November 6, 2013
Manufacturer
CUSTOM ULTRASONIC INC.
Product Code
FEB
PMA / PMN Number
K983017
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THERE WERE NO REPORTED INJURIES AT THE TIME OF THIS REPORT. DURING PREVENTIVE MAINTENANCE A SERVICE TECHNICIAN NOTICED THE ULTRASONIC SOUND WAVES WERE NOT ENGAGED. THE TECHNICIAN REPLACED THE GENERATOR BOARD, HOWEVER THE GENERATOR BOARD WAS NOT SENT BACK TO THE MANUFACTURER FOR EVALUATION. THE TECHNICIAN STATED THAT THE LAST PREVENTIVE MAINTENANCE WAS PERFORMED ON (B)(4) 2013 AT THAT TIME THE ULTRASONIC SOUND WAVES WERE REPORTED TO BE WORKING. CUSTOM ULTRASONICS INC. MADE SEVERAL ATTEMPTS TO FOLLOW UP WITH THE FACILITY. IF INFORMATION BECOMES AVAILABLE CUSTOM ULTRASONICS INC. WILL SUBMIT A FOLLOW UP REPORT. THERE MAY BE A LOW RISK OF INFECTION ASSOCIATED WITH THIS ISSUES AS STATED IN THE RISK ASSESSMENT SUPPLIED TO THE CUSTOMER. CUSTOM ULTRASONICS INC. IS REPORTING THIS INCIDENT OUT OF AN ABUNDANCE OF CAUTION.

Description of Event or Problem · 1

ULTRASONIC SOUND WAVES NOT WORKING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
621059 SYSTEM 83 PLUS 9 WASHER-DISINFECTOR FEB CUSTOM ULTRASONIC INC.

Patients

Seq Age Sex Outcome Treatment
1