FDA Adverse Event Other Summary report: N

NOVA MAX GLUCOSE MONITOR

MDR report key: 3596362 · Received January 15, 2014

Report

Report Number
3004193489-2014-00005
Event Type
Other
Date Received
January 15, 2014
Date of Event
January 4, 2014
Report Date
January 4, 2014
Manufacturer
NOVA BIOMEDICAL CORP.
Product Code
NBW
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
AZ, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

TEST STRIP LOT # 1020213212, EXPIRATION DATE: 7/2015. NOVA MAX TEST STRIP - QUALITY CONTROL CHECKING THE SYSTEM CONTROL SOLUTION TEST: THE NOVA MAX CONTROL SOLUTION IS USED AS A QUALITY CONTROL CHECK TO MAKE SURE THAT YOUR BLOOD GLUCOSE MONITOR AND THE NOVA MAX GLUCOSE TEST STRIPS ARE WORKING CORRECTLY. DO A CONTROL SOLUTION TEST: EACH TIME YOU OPEN A NEW VIAL OF TEST STRIPS. NOVA BIOMEDICAL AWAITS THE RETURN OF THE DEVICE FOR EVAL. SHOULD ANY SIGNIFICANT FINDINGS BE A RESULT OF THAT INVESTIGATION, A F/U REPORT WILL BE FILED.

Description of Event or Problem · 1

IT WAS REPORTED TO NOVA BIOMEDICAL THAT A CONSUMER CONTINUED TO ADMINISTER INSULIN BASED ON MULTIPLE HIGHER THAN EXPECTED READINGS ON THEIR BLOOD GLUCOSE METER THROUGHOUT THE DAY AND EVENING. THE CONSUMER SUBSEQUENTLY EXPERIENCED A HYPOGLYCEMIC EVENT, WHICH DID REQUIRE MEDICAL INTERVENTION. DURING THE CALL INTO CUSTOMER SUPPORT, IT WAS REVEALED THAT THE CONSUMER DID NOT HAVE ANY CONTROL SOLUTION FOR TESTING HER TEST STRIPS BEFORE USE AS INSTRUCTED IN OUR DIRECTIONS FOR USE. THE METER AND TEST STRIPS WILL BE RETURNED FOR EVAL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
40799 NOVA MAX GLUCOSE MONITOR GLUCOSE MONITOR NBW NOVA BIOMEDICAL CORP. NA 1020213212

Patients

Seq Age Sex Outcome Treatment
1 UNK Required Intervention