FDA Adverse Event Other Summary report: N

SONICARE

MDR report key: 3592687 · Received January 8, 2014

Report

Report Number
3026630-2013-00036
Event Type
Other
Date Received
January 8, 2014
Date of Event
December 27, 2013
Report Date
December 31, 2013
Manufacturer
PHILIPS ORAL HEALTHCARE
Product Code
JEQ
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

ON (B)(6) 2013, CONSUMER STATES THAT THEY PURCHASED THE UNIT ABOUT A MONTH AGO. ON (B)(6)2 013, SHE WAS BRUSHING HER TEETH AND THE ENTIRE BRUSH HEAD POPPED OFF. IN THE COMMOTION THE METAL STEM OF THE UNIT SCRATCHED THE SIDE OF HER FACE ON HER CHEEK AREA BREAKING THE SKIN, BUT DID NOT BLEED. REQUESTED THAT THE UNIT BE RETURNED FOR EVAL.

Description of Event or Problem · 1

ON (B)(6) 2013, CUSTOMER CLAIMS SHE SCRAPED HERSELF ON THE METAL PRONG ON THE TOOTHBRUSH AND IT ALMOST POKED HER IN THE EYE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
14793 SONICARE FLEXCARE PLATINUM JEQ PHILIPS ORAL HEALTHCARE HX9140

Patients

Seq Age Sex Outcome Treatment
1 UNK Other