FDA Adverse Event Other Summary report: N

SONICARE

MDR report key: 3592686 · Received January 8, 2014

Report

Report Number
3026630-2013-00037
Event Type
Other
Date Received
January 8, 2014
Date of Event
December 30, 2013
Report Date
December 31, 2013
Manufacturer
PHILIPS ORAL HEALTHCARE
Product Code
JEQ
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

ON (B)(6) 2013, CUSTOMER STATES THAT THEY HAD RECEIVED THE TOOTBRUSH AS A GIFT ON (B)(6) 2013. CONSUMER STATES THAT THE CHIPPED TOOTH OCCURRED ON (B)(6) 2013. CUSTOMER STATED THAT THE LAST TIME SHE HAD SEEN A DENTIST WAS ON (B)(6) 2013. CUSTOMER STATED SHE WILL SEE THE DENTIST IN THE NEXT COMING WEEK TO SEE WHAT THEIR THOUGHTS ARE. REQUESTED THAT THE UNIT BE RETURNED FOR EVAL. ON (B)(4) 2013, REQUEST FOR DENTAL INFO IN RELATION TO THIS CLAIMED INCIDENT WAS SENT TO THE CONSUMER.

Description of Event or Problem · 1

ON (B)(6) 2013, CUSTOMER CLAIMED THAT AFTER USING THE ELITE TOOTHBRUSH THAT HER DAUGHTER NOTICED HER TOOTH HAD RECENTLY BEEN CHIPPED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
14663 SONICARE CLEANCARE/ESSENCE JEQ PHILIPS ORAL HEALTHCARE HX5910

Patients

Seq Age Sex Outcome Treatment
1 UNK Other