FDA Adverse Event Other Summary report: N

SONICARE

MDR report key: 3592659 · Received January 8, 2014

Report

Report Number
3026630-2013-00032
Event Type
Other
Date Received
January 8, 2014
Date of Event
December 13, 2013
Report Date
December 31, 2013
Manufacturer
PHILIPS ORAL HEALTHCARE
Product Code
JEQ
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

ON (B)(4) 2013, A VOICE MAIL WAS LEFT REQUESTING THAT THE CONSUMER CALL US BACK. ON (B)(4) 2013, REQUEST FOR DENTAL INFO IN RELATION TO THIS CLAIMED INCIDENT WAS SENT TO THE CONSUMER.

Description of Event or Problem · 1

ON (B)(6) 2013, CUSTOMER CLAIMS HE CHIPPED TWO TEETH USING THE UNIT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
14833 SONICARE HEALTHYWHITE JEQ PHILIPS ORAL HEALTHCARE HX6711

Patients

Seq Age Sex Outcome Treatment
1 UNK Other