FDA Adverse Event Malfunction Summary report: N

SPOT VITAL SIGNS LXI

MDR report key: 3589821 · Received October 25, 2013

Report

Report Number
1316463-2013-00012
Event Type
Malfunction
Date Received
October 25, 2013
Date of Event
September 26, 2013
Report Date
September 26, 2013
Manufacturer
WELCH ALLYN
Product Code
DXN
PMA / PMN Number
K101680
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

WELCH ALLYN REQUESTED THE CUSTOMER RETURN THE SPOT LXI, THE HEALTH O METER SCALE AND THE RS-232 INTERCONNECT CABLE FOR EVALUATION. WELCH ALLYN IS REPORTING THIS EVENT IN AN ABUNDANCE OF CAUTION AS IT IS UNCLEAR WHICH DEVICE OR COMPONENT CAUSED THE PROBLEM. THE DEVICE EVALUATION IS NOT YET COMPLETE. A FOLLOW UP REPORT WILL BE SUBMITTED WHEN THE EVALUATION IS COMPLETE.

Description of Event or Problem · 1

THE CUSTOMER CALLED WITH AN ALLEGATION THAT THEIR SPOT LXI WAS DISPLAYING INACCURATE WEIGHT MEASUREMENTS DURING TESTING OF A NEW HEALTH O METER WEIGHT SCALE. THE SPOT LXI DEVICE WAS CONNECTED TO A HEALTH O METER SCALE WHICH WAS DISPLAYING THE CORRECT WEIGHT, HOWEVER, UPON DATA TRANSFER TO THE SPOT LXI DEVICE, THE WEIGHT MEASUREMENTS WERE OFF BY 30 LBS IN ONCE CASE, AND 140 LBS IN ANOTHER CASE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
550059 SPOT VITAL SIGNS LXI DXN WELCH ALLYN 450T0-E1

Patients

Seq Age Sex Outcome Treatment
1