FDA Adverse Event Malfunction Summary report: N

HEMOCUE GLUCOSE 201 MICROCUVETTES

MDR report key: 3570584 · Received November 13, 2013

Report

Report Number
3003044483-2013-00025
Event Type
Malfunction
Date Received
November 13, 2013
Date of Event
June 18, 2013
Report Date
June 18, 2013
Manufacturer
HEMOCUE AB
Product Code
LFR
PMA / PMN Number
K20935
Removal / Correction Number
3003044483-07/08/2013-00
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
NURSE

Narratives

Additional Manufacturer Narrative · 1

THE LOW MEASUREMENT REPORTED BY THE CUSTOMER WAS ASSESSED TO POTENTIALLY POSE A SAFETY RISK IF IT WAS TO REOCCUR. A RECALL CLASS II HAS BEEN INITIATED AND REPORTED TO THE FDA, SEE 3003044483-001-R. INVESTIGATION: INVESTIGATION WAS PERFORMED ON SAMPLES RETURNED BY THE CUSTOMER. REVIEW OF BATCH DOCUMENTATION (DHR): NOTHING REMARKABLE FOUND. TWO PLANNED DEVIATIONS NOT RELATED TO THE PROBLEM WERE EFFECTIVE DURING THE TIME OF PRODUCTION OF LOT 1303508. CONCLUSION: THE MALFUNCTION FOUND IS DAMAGED SINGLE PACK POUCHES RELATED TO THE PRODUCTION PROCESS. DAMAGED SINGLE PACK POUCHES MAY CAUSE VERY LOW GLUCOSE RESULTS IF POUCHES ARE EXPOSED TO MOISTURE. ACTIONS TAKEN: REMEDIAL ACTION: THE CUSTOMER HAS BEEN REPLACED WITH CORRECT PRODUCTS AND THE AFFECTED LOT HAS BEEN WITHDRAWN FROM THE FIELD. (CORRECTION AND REMOVAL 3003044483-07/08/2013-001-R). CORRECTION: A DESIGN CHANGE WAS IMPLEMENTED IN THE PRODUCTION PROCESS CONSISTING OF A MECHANICAL RESISTANCE WHEN CUTTING THE DESICCANT IN THE SINGLE PACKAGING PROCESS. CORRECTIVE AND PREVENTIVE ACTIONS ARE HANDLED WITHIN THE HEMOCUE CAPA MANAGEMENT PROCESS.

Description of Event or Problem · 1

HEMOCUE AB RECEIVED A COMPLAINT ON HEMOCUE GLUCOSE 201 SYSTEM FROM A US CUSTOMER. THE HEMOCUE GLUCOSE 201 SYSTEM WAS REPORTED GETTING LOW READINGS DURING RUNNING OF CONTROLS. THE RESULTS REPORTED BY THE CUSTOMER WERE DESCRIBED AS EXTREMELY LOW. THERE WAS NO COMPARISON TO OTHER METHODS. NO PATIENT IMPACT WAS REPORTED BY THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
588588 HEMOCUE GLUCOSE 201 MICROCUVETTES GLUCOSE TEST SYSTEM LFR HEMOCUE AB 11075 1303508

Patients

Seq Age Sex Outcome Treatment
1