FDA Adverse Event Other Summary report: N

RAPIDPOINT 405

MDR report key: 3535807 · Received November 22, 2013

Report

Report Number
1217157-2013-00217
Event Type
Other
Date Received
November 22, 2013
Date of Event
October 26, 2013
Report Date
October 28, 2013
Manufacturer
SIEMENS HEALTHCARE DIAGNOSITCS
Product Code
GKR
PMA / PMN Number
K020616
Removal / Correction Number
1217157-08-21-2013-001-C
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

BASED ON REVIEW OF LOG FILES, SOFTWARE DEPARTMENT INDICATED THAT THEY WERE UNABLE TO VIEW PT DEMOGRAPHIC DATA IN LOGS BUT WERE ABLE TO DETERMINE THAT "SAVE DEMOGRAPHICS" WAS TURNED ON. THE CUSTOMER WAS INFORMED THAT THE ERRONEOUS PT ID DISPLAYED ON THE INSTRUMENT WAS LIKELY DUE TO THE "PATIENT LIST" BUTTON BEING SELECTED ON THE INSTRUMENT. CUSTOMER HAS BEEN INSTRUCTED TO DISABLE THIS SETTING. CUSTOMER DISABLED THE SETTING. INSTRUMENT IS PERFORMING AS INTENDED.

Description of Event or Problem · 1

CUSTOMER REPORTED THAT INSTRUMENT ERRONEOUSLY DISPLAYED PT A'S LAST NAME AND PT ID WHEN THEY SCANNED A BARCODE OF PT B. CUSTOMER INDICATED THAT PT SAMPLE WAS ONLY BEING RUN TO IDENTIFY CRITICAL RESULTS. CUSTOMER ALSO INDICATED THAT THEY NOTICED THE PROBLEM AND PROPERLY EDITED THE RESULTS. THERE WAS NO REPORT OF INJURY DUE TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
610395 RAPIDPOINT 405 RAPIDPOINT 405 GKR SIEMENS HEALTHCARE DIAGNOSITCS

Patients

Seq Age Sex Outcome Treatment
1