FDA Adverse Event Other Summary report: N

LIFELINE PERSONAL RESPONSE SYSTEM

MDR report key: 3534177 · Received December 18, 2013

Report

Report Number
1220762-2013-00002
Event Type
Other
Date Received
December 18, 2013
Date of Event
November 15, 2013
Report Date
November 18, 2013
Product Code
ILQ
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THE SUBSCRIBER'S INJURY WAS A RESULT OF A FALL DOWN A STAIR WELL. THE INVOLVED EQUIPMENT (MODEL FD100) WAS NOT THE CAUSE OF THE FALL. THE FD100 IS NOT LABELED AS A LIFE SUSTAINING DEVICE. THE INVOLVED EQUIPMENT WAS RETURNED FOR EVAL AND IT WAS DETERMINED THAT THE BATTERY ON THE SUBSCRIBER'S FD100 WAS DEPLETED. THE FD100 HAS A LOW BATTERY DETECTION ALGORITHM WHICH IS A TIME-BASED SERIES OF INTERNAL VOLTAGE CHECKS WHICH TAKES 24 HRS TO COMPLETE. IN THIS CASE, THE BATTERY DEPLETION WAS TOO RAPID WHICH RESULTED IN DEPLETION BEFORE THE FD100 ALGORITHM COULD COMPLETE ITS INTERNAL VOLTAGE CHECKS. CONSEQUENTLY, NO LOW BATTERY SIGNAL WAS SENT TO THE RESPONSE CENTER TO TRIGGER THE FD100 REPLACEMENT PROCESS. SUBSCRIBERS ARE ALSO AUTOMATICALLY REMINDED TO TEST THEIR EQUIPMENT EVERY MONTH TO DETECT ANY ISSUES.

Description of Event or Problem · 1

SUBSCRIBER HAD FALLEN IN THE STAIR WELL AND HIS AUTOALERT HELP BUTTON DID NOT SIGNAL. HE WAS FOUND THE NEXT DAY BY A HOME SUPPORT WORKER. IT WAS INDICATED THAT THE SUBSCRIBER HAD A BROKEN HIP AND WAS HOSPITALIZED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
663360 LIFELINE PERSONAL RESPONSE SYSTEM SYSTEM, COMMUNICATION, POWERED ILQ FD100

Patients

Seq Age Sex Outcome Treatment
1 79 YR Hospitalization