FDA Adverse Event Other Summary report: N

SYNGO.PLAZA

MDR report key: 3534166 · Received December 16, 2013

Report

Report Number
2240869-2013-10269
Event Type
Other
Date Received
December 16, 2013
Date of Event
November 13, 2013
Report Date
November 13, 2013
Manufacturer
SIEMENS AG
Product Code
LLZ
PMA / PMN Number
K093612
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THE LOG FILES WERE REQUESTED BY OUR FACTORY EXPERTS FOR FURTHER INVESTIGATION. THE REQUESTED LOG FILES NO LONGER EXIST ON THE SYSTEM AND THE ROOT CAUSE HAS NOT YET BEEN DETERMINED. THE REPORTED ISSUE IS UNDER INVESTIGATION AND A SUPPLEMENTAL REPORT WILL BE SUBMITTED ONCE ADD'L INFO HAS BEEN REC'D. (B)(6). THIS REPORT WAS SUBMITTED (B)(4) 2013.

Description of Event or Problem · 1

IT WAS REPORTED THAT 168 IMAGE FILES WITH 0 KB HAVE BEEN DETECTED ON THE SYNGO.PLAZA SYSTEM. THE SERIES CANNOT BE ARCHIVED. LAST REPORTED OCCURRENCE WAS DATED (B)(6) 2013. THE DATA WAS NOT ARCHIVED AND IMAGES ARE MISSING IN THE VIEWER AND PT LIST THUMBNAILS. NO INJURIES OR ADVERSE PT OUTCOME HAS BEEN ATTRIBUTED TO THIS ISSUE. THE REPORTED EVENT OCCURRED IN (B)(6).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
657526 SYNGO.PLAZA SYSTEM, IMAGE PROCESSING, RADIOLOGICAL LLZ SIEMENS AG 10863171 NA

Patients

Seq Age Sex Outcome Treatment
1 Other