FDA Adverse Event Malfunction Summary report: N

ELECSYS 2010 RACK

MDR report key: 3531025 · Received December 20, 2013

Report

Report Number
1823260-2013-07816
Event Type
Malfunction
Date Received
December 20, 2013
Date of Event
December 12, 2013
Report Date
January 22, 2014
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K961481
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AS
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A ROOT CAUSE COULD NOT BE DETERMINED WITH THE INFORMATION PROVIDED. ADDITIONAL INFORMATION WAS REQUESTED BUT NOT PROVIDED. THE CALIBRATION AND QUALITY CONTROL RESULTS WERE WITHIN RANGE AND NO REAGENT ISSUE WAS EVIDENT. IT WAS NOTED THE CUSTOMER MIGHT NOT HAVE BEEN FOLLOWING THE TUBE MANUFACTURER'S CLOTTING RECOMMENDATIONS.

Additional Manufacturer Narrative · 1

THIS EVENT OCCURRED IN (B)(6).

Description of Event or Problem · 1

THE CUSTOMER ALLEGED THEY RECEIVED A QUESTIONABLE ESTRADIOL RESULT ON THEIR ELECSYS 2010 ANALYZER FOR ONE PATIENT. THE PATIENT'S INITIAL ESTRADIOL RESULT WAS 774.3 PMOL/L AND IT WAS REPORTED TO OUTSIDE THE LABORATORY. THE DOCTOR QUERIED THE RESULT AND THE SAMPLE WAS REPEATED TWICE. ON (B)(6) 2013, THE REPEAT RESULTS WERE 4284 PMOL/L AND 4372 PMOL/L. THE REPORT WAS AMENDED TO 4280 PMOL/L AND THE DOCTOR NOTIFIED. IT WAS UNKNOWN IF THE PATIENT WAS HARMED BY THIS EVENT. INFORMATION WAS REQUESTED BUT NOT PROVIDED. THE ESTRADIOL REAGENT LOT NUMBER WAS 173677. THE EXPIRATION DATE WAS REQUESTED BUT NOT PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
668514 ELECSYS 2010 RACK IMMUNOCHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1 033 YR