FDA Adverse Event Death Summary report: N

HORIZON MEDICAL IMAGING

MDR report key: 3527990 · Received December 12, 2013

Report

Report Number
8022257-2013-00009
Event Type
Death
Date Received
December 12, 2013
Date of Event
November 1, 2013
Report Date
November 11, 2013
Manufacturer
MCKESSON MEDICAL IMAGING COMPANY
Product Code
LLZ
PMA / PMN Number
K043146
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
NJ, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

HORIZON MEDICAL IMAGING ALLOWS THE STATUS OF A STUDY TO BE MARKED AS "PERFORMED", "REVIEWED", NEEDS OVER-READ", "DICTATED", OR "REPORTED". USERS AT THE REPORTING FACILITY ARE GRANTED PERMISSIONS TO CHANGE THE STATUS OF A STUDY BASED ON ESTABLISHED CONFIGURATION SETTINGS. UNDER NORMAL OPERATING CONDITIONS A TECHNOLOGIST AT THE REPORTING FACILITY HAS PERMISSIONS TO CHANGE THE STATUS OF STUDIES FROM "PERFORMED" TO "REVIEWED". THE REPORTING FACILITY INDICATED THAT TECHNOLOGISTS ARE TRAINED ONLY TO MARK STUDIES AS "REVIEWED". WHEN THE (B)(6) MEDICAL IMAGING AUTHORIZATION SERVICE USED TO MANAGE USER PERMISSIONS IS INOPERATIVE OR INACCESSIBLE, THE SYSTEM IS DESIGNED TO ENSURE HIGH AVAILABILITY OF CRITICAL FUNCTIONS TO ENABLE CARE PROVIDERS TO ACCESS STUDIES. UNDER THESE CONDITIONS, THE SYSTEM GRANTS FULL PERMISSIONS TO ALL USERS TO ENSURE THAT CRITICAL FEATURES REMAIN AVAILABLE. WHEN OPERATING IN THIS MODE, THE USERS ARE PROVIDED WITH MENU OPTIONS TO MARK THE STUDY AS "REVIEWED", "NEEDS OVER-READ", "DICTATED", OR "REPORTED". BASED ON OUR INVESTIGATION, WHICH INCLUDED A REVIEW OF THE SYSTEM ACTIVITY LOGS FROM THE REPORTING FACILITY, THE TECHNOLOGIST WAS GRANTED FULL PERMISSIONS, AS THE AUTHORIZATION PROCESS WAS INACCESSIBLE DUE TO A SYSTEM COMMUNICATION ISSUE. THE SYSTEM GRANTED THOSE FULL PERMISSIONS TO THE TECHNOLOGIST, AS DESIGNED. THE TECHNOLOGIST INADVERTENTLY SELECTED THE INCORRECT STATUS FOR THE PT STUDY, MARKING IT AS "REPORTED" INSTEAD OF "REVIEWED", RESULTING IN AN ALLEGED DELAY SENDING THE STUDY TO THE RADIOLOGIST TO READ. FURTHER INVESTIGATION IS ONGOING.

Description of Event or Problem · 1

THE PACS ADMINISTRATOR FROM THE REPORTING FACILITY ALLEGED THAT A TECHNOLOGIST INADVERTENTLY MARKED A STUDY AS "REPORTED", AND THAT THE RADIOLOGIST DID NOT RECEIVE THE STUDY CORRECTLY MARKED FOR REQUIRING A RADIOLOGY REVIEW UNTIL 3 DAYS LATER. UPON FURTHER REVIEW, THE RADIOLOGIST SUBSEQUENTLY LEARNED THAT THE PT HAD EXPIRED. MCKESSON HAS CONTACTED THE REPORTING FACILITY TO OBTAIN FURTHER INFORMATION IN ITS INVESTIGATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
650179 HORIZON MEDICAL IMAGING LLZ MCKESSON MEDICAL IMAGING COMPANY 11.8

Patients

Seq Age Sex Outcome Treatment
1 UKN Death