FDA Adverse Event Other Summary report: N

TRIAGE D-DIMER PANEL

MDR report key: 3522747 · Received November 15, 2013

Report

Report Number
2027969-2013-01036
Event Type
Other
Date Received
November 15, 2013
Date of Event
October 21, 2013
Report Date
October 21, 2013
Manufacturer
ALERE SAN DIEGO INC
Product Code
GJS
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PER THE PRODUCT INSERT, EACH LABORATORY SHOULD ESTABLISH A REF RANGE THAT IS REPRESENTATIVE OF THE PATIENT POPULATION TO BE EVALUATED. CUSTOMER WAS PROVIDED TRAINING ON SETTING METER PARAMETERS. CORRECTIVE ACTION NOT REQUIRED AT THIS TIME AS PRODUCT DEFICIENCY WAS NOT ESTABLISHED. PRODUCT IN THIS CASE IS NOT MARKETED/SOLD IN THE U.S. AND THEREFORE DOES NOT HAVE A 510(K) NUMBER.

Description of Event or Problem · 1

CALLER ALLEGED DISCREPANT D-DIMER RESULTS. PATIENT PRESENTED WITH UNILATERAL SWOLLEN RIGHT CALF. THE LEG WAS NOT RED, HOT OR TENDER BUT WELLS SCORE WAS 2. D-DIMER WAS PERFORMED ON THE METERPRO MACHINE BY THE HEALTHCARE ASSISTANT; RESULT = 4810. THE HEALTHCARE ASSISTANT INTERPRETED THE RESULT AS BEING IN THE NORMAL RANGE. A CO-WORKER THOUGHT THE NORMAL RANGE WAS <400 AND DISCUSSED THE RESULT WITH THE HEALTHCARE ASSISTANT. THE METERPRO MACHINE STATES AND PRINTS THE NORMAL RANGE AS 0-9990, OR ABNORMAL >9990. CUSTOMER WONDERED IF THE MACHINE WAS PROVIDING THE RESULT IN NON-STANDARD UNITS. FURTHER INVESTIGATION REVEALED THAT THE NORMAL RANGE HAD NOT BEEN MANUALLY SET IN THE METER. THE PATIENT WAS ANTICOAGULATED AND AN ULTRASOUND REQUESTED. A DVT WAS CONFIRMED. FOLLOWING THIS EVENT, A SEARCH FOR PATIENTS WITH D-DIMER RESULTS >400 REVEALED FOUR OTHER PATIENTS WHO HAD ELEVATED D-DIMER BUT WERE THOUGHT AT THE TIME TO BE WITHIN THE NORMAL RANGE. ALL THESE PATIENTS HAVE BEEN CALLED IN AND REVIEWED BY A CLINICIAN. FURTHER INVESTIGATION SHOWED THAT TRAINING WAS PERFORMED UPON IMPLEMENTATION OF THE METERPRO. CUSTOMER HAS NO FORMAL RECORD OF TRAINING AS THEY ONLY STARTED TO RECORD TRAINING AS OF APRIL 2013. CUSTOMER FURTHER STATED THAT THERE SHOULD HAVE BEEN SETTING DOCUMENTS ATTACHED TO THE ASSET, BUT WERE NOT THERE. CUSTOMER WAS UNABLE TO DETERMINE IF THE STAFF MEMBER WHO INSTALLED THE INSTRUMENT DISCUSSED THESE SETTINGS AT THE TIME OF IMPLEMENTATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
594861 TRIAGE D-DIMER PANEL CARDIAC MARKER PANEL GJS ALERE SAN DIEGO INC 98100EU WE1684RB

Patients

Seq Age Sex Outcome Treatment
1