FDA Adverse Event Malfunction Summary report: N

COBAS 6000 E601 MODULE

MDR report key: 3521108 · Received December 16, 2013

Report

Report Number
1823260-2013-07668
Event Type
Malfunction
Date Received
December 16, 2013
Date of Event
December 6, 2013
Report Date
January 10, 2014
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K060373
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IT
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A DEFINITIVE ROOT CAUSE COULD NOT BE DETERMINED WITH THE INFORMATION PROVIDED. IT WAS NOTED THE CUSTOMER WAS ONLY CALIBRATING THE ANALYZER ON AN IRREGULAR BASIS AND NOT FOLLOWING THE RECOMMENDED CALIBRATION FREQUENCY. AFTER SERVICE ACTIONS WERE PERFORMED, THE ISSUE DID NOT RECUR.

Additional Manufacturer Narrative · 1

THIS EVENT OCCURRED IN (B)(6).

Additional Manufacturer Narrative · 1

THE FIELD SERVICE REPRESENTATIVE WENT ON SITE. HE RAN A PERFORMANCE TEST AND CLEANED THE MEASURING CELL. THE PROBLEM HAS NOT OCCURRED AGAIN.

Description of Event or Problem · 1

THE CUSTOMER ALLEGED THEY RECEIVED QUESTIONABLE THYROTROPIN (TSH) AND ESTRADIOL RESULTS ON THEIR E601 ANALYZER. THE CUSTOMER PROVIDED DATA FOR FOUR PATIENTS, OF WHICH THERE WAS ONE REPORTABLE MALFUNCTION. THE CUSTOMER SHUT DOWN THE ANALYZER FOR THE WEEKEND. WHEN THE ANALYZER WAS RESTARTED, IT WAS WORKING NORMALLY. THE PATIENT'S INITIAL TSH RESULT WAS 0.1 UIU/ML. THE REPEAT RESULT WAS 1.4 UIU/ML. THE CUSTOMER STATED THAT ONLY THE REPEAT RESULT WAS REPORTED OUTSIDE THE LABORATORY. THERE WERE NO ADVERSE EVENTS. THE TSH REAGENT LOT NUMBER WAS 173808. THE EXPIRATION DATE WAS REQUESTED BUT NOT PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
655793 COBAS 6000 E601 MODULE IMMUNOCHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1