FDA Adverse Event Injury Summary report: N

HGX

MDR report key: 3518895 · Received December 6, 2013

Report

Report Number
1419937-2013-00705
Event Type
Injury
Date Received
December 6, 2013
Date of Event
November 5, 2013
Report Date
November 19, 2013
Manufacturer
MEDELA, INC.
Product Code
HGX
PMA / PMN Number
K031614
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

ATTEMPTS TO CONTACT THE CUSTOMER FOR FURTHER INFO HAVE BEEN UNSUCCESSFUL AND ARE ONGOING. THE ORIGINAL PRODUCT WILL NOT BE RETURNED. SHOULD ADD'L INFO BECOME AVAILABLE RESULTING IN NEW, CHANGED, OR CORRECTED INFO, A F/U REPORT WILL BE FILED AT THAT TIME. IT CANNOT BE DEFINITIVELY CONCLUDED THAT THE PUP CAUSED OR CONTRIBUTED TO THE CUSTOMER'S MASTITIS. REPORTED ISSUES OF MASTITIS ARE UNDER INVESTIGATION IN (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT SHE BELIEVED SHE WA EXPERIENCING LOW MILK EXPRESSION WITH HER PUMP IN STYLE BREAST PUMP. SHE ALSO REPORTED THAT SHE CURRENTLY HAS CLOGGED DUCTS AND HAS HAD MASTITIS, WHICH SHE WAS TREATED FOR. THE CUSTOMER STATED THAT SHE IS GOING TO RENT A SYMPHONY PUMP. AT THE TIME OF THE CALL, THE CUSTOMER WAS NOT ABLE TO GO THROUGH TROUBLESHOOTING, THEREFORE THE PUMP RETURN WAS NOT REQUESTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
633975 HGX BP ADVANCED PERSONAL DOUBLE HGX MEDELA, INC. 57065

Patients

Seq Age Sex Outcome Treatment
1