FDA Adverse Event Malfunction Summary report: N

AVANTI J-HC HIGH-CAPACITY CENTRIFUGE

MDR report key: 3511777 · Received December 10, 2013

Report

Report Number
3007448124-2013-00004
Event Type
Malfunction
Date Received
December 10, 2013
Date of Event
November 11, 2013
Report Date
November 11, 2013
Manufacturer
BECKMAN COULTER
Product Code
JQC
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
RS
Reporter Occupation
SERVICE PERSONNEL

Narratives

Additional Manufacturer Narrative · 1

SERVICE WAS NOT DISPATCHED AS THE CUSTOMER RESOLVED THE ISSUE THROUGH SYSTEM TROUBLESHOOTING. IN CONCLUSION, A FAULTY INVERTER BOARD IS THE LIKELY CAUSE OF THE EVENT. BECKMAN COULTER CONTINUES TO TRACK AND TREND ANY INCIDENT RELATED TO THIS ISSUE. BECKMAN COULTER INTERNAL IDENTIFIER FOR THIS REPORT IS (B)(4).

Description of Event or Problem · 1

THE AFFILIATE STATED THE CUSTOMER (FIELD SERVICE ENGINEER) REPORTED THE AVANTI J-HC HIGH-CAPACITY CENTRIFUGE'S 20-AMP FUSE BURNED OUT DURING SYSTEM STARTUP AND DAMAGED THE R7 RESISTOR. THE FSE NOTED TRANSISTORS Q1 AND Q2 WERE SHORTED. THE CENTRIFUGE GENERATED A P2 ERROR (POWER DIAGNOSTIC ERROR DROPPED TO SMALLER THAN 5% OF SET SPEED) INTERRUPTING POWER TO THE INSTRUMENT. AFTER REAPPLYING POWER TO THE INSTRUMENT, IT SHORTED AGAIN, IN THE R7 RESISTOR AREA. AFTER REMOVING THE INVERTER BOARD (MOTOR DRIVER BOARD), ALL VOLTAGES ON THE TRANSFORMERS WERE VERIFIED AND WERE WITHIN TOLERANCE. THE FSE DETERMINED THERE WAS A SHORT-CIRCUIT IN THE INVERTER BOARD AND REPLACED THE INVERTER BOARD. THERE WAS NO OPERATOR INJURY OR IMPACT TO PATIENT RESULTS ASSOCIATED WITH THIS EVENT. NO FIRE OR SMOKE WAS OBSERVED. THE INSTRUMENT WAS RETURNED TO NORMAL OPERATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
646231 AVANTI J-HC HIGH-CAPACITY CENTRIFUGE CENTRIFUGES (MICRO, ULTRA, REFRIGERATED) FOR CLINICAL USE JQC BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1