FDA Adverse Event Malfunction Summary report: N

COAGULATION FACTOR IX DEFICIENT PLASMA

MDR report key: 3504203 · Received December 6, 2013

Report

Report Number
9610806-2013-00034
Event Type
Malfunction
Date Received
December 6, 2013
Date of Event
November 5, 2013
Report Date
November 7, 2013
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS PRODUCTS GMBH
Product Code
GJT
PMA / PMN Number
K924396
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

THE CAUSE OF THE FALSELY ELEVATED FIX RESULT IS USER ERROR. THE CUSTOMER WENT LIVE WITH THE FIX ASSAY IN (B)(6) 2013. THE ASSAY IS A USER DEFINED METHOD WHICH REQUIRES VALIDATION/VERIFICATION BY THE CUSTOMER. HOWEVER, AT THE TIME OF INSTALLATION OF THE METHOD, INSUFFICIENT CONTROL MATERIAL WAS AVAILABLE TO PERFORM VALIDATION/VERIFICATION. THE SIEMENS TECHNICAL ASSISTANCE SPECIALIST ASSISTED IN THE SET-UP OF THE USER DEFINED METHOD BY DUPLICATING THE DEFINED METHOD SETTINGS FOR THE FACTOR VIII TEST BUT DUE TO LACK OF PATIENT SAMPLES AT THAT TIME, THE FIX ASSAY COULD NOT BE VERIFIED. THE BCS(R) XP SYSTEM INSTRUCTION MANUAL IN THE LABORATORY-SPECIFIC DEFINITIONS AND SETTINGS SECTION STATES: IT IS THE RESPONSIBILITY OF THE USER TO VALIDATE ANY MODIFICATIONS MADE TO THESE INSTRUCTIONS, INSTRUMENTS, REAGENTS OR SOFTWARE PROVIDED BY DADE BEHRING." THE ROOT CAUSE WAS DETERMINED TO BE FACTOR IX 1:20 AND 1:40 ASSAY DEFINITIONS WERE LINKED INCORRECTLY TO FACTOR IX 1:10 ASSAY PROCEDURE. WHEN THE FACTOR IX 1:20 AND 1:40 ASSAY WAS ORDERED, THE ANALYZER RAN THE 1:10 DILUTION. THE RESULT FACTOR WAS SET CORRECTLY. CONSEQUENTLY, THE INCORRECT RAW VALUES WITH THE RESULT FACTOR APPLIED CAUSE THE FACTOR IX RESULTS FOR THE THREE DILUTIONS TO APPEAR TO INDICATE THE PRESENCE OF AN INHIBITOR. THE RESULTS APPEAR WITH THE 1:20 AND 1:40 RESULTS MULTIPLIED BY THE INCORRECT DILUTION FACTOR AND THE RESULTS TO BE PRINTED WITH THE "POSSIBLE INHIBITOR" COMMENT. THE ACCOUNT CONTACTED THE PHYSICIAN UPON BECOMING AWARE OF THE ERROR IN SETTING AND HAS CONFIRMED, "THERE WAS NO ILL EFFECT ON THE TREATMENT OF THESE PATIENTS BASED ON THE FACTOR IX RESULTS WE ORIGINALLY REPORTED." THE ACCOUNT HAS CORRECTED THE ASSAY SETTING AND VALIDATED THE CORRECTED SETTINGS.

Description of Event or Problem · 1

FALSELY ELEVATED COAGULATION FACTOR IX (FIX) RESULTS WERE REPORTED ON PATIENT SAMPLE. THE RESULT WAS REPORTED TO THE PHYSICIAN WITH NO INDICATION THAT RESULTS WERE QUESTIONED. AT A LATER DATE WHEN THE ACCOUNT BECAME AWARE OF FAILURES ON (B)(6) SURVEY SAMPLES, IT WAS DETERMINED THAT THE RESULT WAS FALSELY ELEVATED. IT IS UNKNOWN IF THE PATIENT WAS TREATED ON THE BASIS OF THE REPORTED FALSELY ELEVATED FIX RESULT. HOWEVER, IT IS LIKELY THAT THE PHYSICIAN QUESTIONED THE REPORTED 1:40 RESULT DUE TO THE ACCOMPANYING "POSSIBLE INHIBITOR" FLAG. THERE IS NO REPORT OF ADVERSE OUTCOME TO THE PATIENT AS A RESULT OF THE INITIAL FALSELY ELEVATED FIX RESULT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
634468 COAGULATION FACTOR IX DEFICIENT PLASMA COAGULATION FACTOR IX DEFICIENT PLASMA GJT SIEMENS HEALTHCARE DIAGNOSTICS PRODUCTS GMBH 500865

Patients

Seq Age Sex Outcome Treatment
1 27 YR