FDA Adverse Event Malfunction Summary report: N

COBAS INTEGRA 400 PLUS

MDR report key: 3466422 · Received November 13, 2013

Report

Report Number
1823260-2013-06901
Event Type
Malfunction
Date Received
November 13, 2013
Date of Event
November 2, 2013
Report Date
November 13, 2013
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K951595
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AR, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

IT WAS UNKNOWN IF THE INITIAL REPORTER SENT REPORT TO THE FDA.

Description of Event or Problem · 1

THE CUSTOMER RECEIVED AN ANALYZER MESSAGE RELATING TO THE ABSORBANCE PHOTOMETER LAMP (ABS). WHEN THE CUSTOMER TRIED TO REINITIALIZE THE LAMP, SHE NOTICED THE SOCKET THE LAMP PLUGS INTO HAD MELTED. THERE WAS NO SMOKE, FIRE OR FUMES. NO OPERATORS WERE INJURED. NO PATIENTS WERE INVOLVED. THERE WAS NO ADVERSE EVENT. THE CUSTOMER NOTED SHE HAD CHANGED THE ABS LAMP EARLIER IN THE DAY. THE FIELD SERVICE REPRESENTATIVE NOTED THE PHOTOMETER LAMP CONNECTOR WAS BURNT AND MELTED. HE DETERMINED THE ELECTRICAL CONNECTOR ON THE ABS LAMP WAS NOT SEATED IN ITS CONNECTOR AND CAUSED THE CONNECTION TO OVERHEAT AND MELT. HE REPLACED THE ABS LAMP AND PCB ABS MODULE. HE CONFIRMED OPERATION BY RUNNING START UP PROCEDURES AND ABS LAMP WATER BLANK. THE CUSTOMER RAN AND VERIFIED QC.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
587162 COBAS INTEGRA 400 PLUS CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1